Job Details
Description
With everything we do, we believe a stay with us will enhance your life by creating memories that last a lifetime. How do we accomplish this? We place food and service at the heart of everything we do! We just happen to operate a phenomenal resort called Nemacolin; you should come and grow your career here!
The Director of Sales will be responsible for executing sales strategies in order to maximize hotel profitability while maintaining customer satisfaction. This person will lead and manage all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives.
Essential Functions
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Developing and implementing effective sales strategies to maximize revenue generation.
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Creating and managing Annual Strategic Plan.
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Managing lead sources to ensure quantity and quality of leads.
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Conducting sales calls to key accounts or major prospects.
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Monitoring sales activities/performance to ensure revenue goals meet or exceed established plan and accurately reporting variance/projections to management.
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Using Revenue Management resources to help make informed decisions and maximize revenue.
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Developing and maintaining positive relationships with peers, competitors and brand partners.
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Recruiting the best possible sales team and reducing turnover through coaching, counseling and training.
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Training and empowering sales team members to exercise good judgment to make profitable business decisions.
Associate Engagement
Carry out leadership responsibilities to effectively instill vision, drive engagement, and manage personnel in accordance with Nemacolin policies and applicable laws. Interview, hire, train, and build teamwork among associates plan, assign, and direct work to drive efficiency and attainment of department goals, develop and maintain positive relationships with associates with effectively communicate through monthly staff meetings, daily department lines ups, one-on-one feedback and encouragement when necessary, utilize appropriate performance improvement plans or disciplinary action.
Knowledge, Skills And Abilities Required
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At least 10 years of Hotel Sales experience, at least 5 years at a Director or Executive level at a high-end luxury resort preferred.
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Extensive knowledge of sales skills, revenue management, recruiting, supervising, training and motivating managers
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Demonstrated ability to understand customer requirements and translating these into sales solutions
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Track record of leading and inspiring teams to meet or exceed sales goals
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Ability to be assertive and persuasive without being aggressive
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Excellent communicator with strong written and verbal communication skills
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Track record of developing long term relationships and contacts
WHY WORK FOR NEMACOLIN?
Kick-start your career at Nemacolin, a world-renowned luxury resort nestled in southwestern Pennsylvania. Nemacolin boasts an unparalleled blend of elegance and adventure, offering an array of amenities that redefine luxury. With two Forbes-rated hotels from which to choose, guests are treated to the epitome of comfort and style. A five-star, five-diamond restaurant sets the stage for exquisite dining experiences, while our on-site wildlife habitats bring animal encounters to a whole new level. The opulent spa, championship golf courses, and a range of outdoor activities, including fly fishing, skiing, and snowboarding, provide a holistic and exciting getaway.
As a part of the Nemacolin team, you'll have the chance to work in a dynamic and supportive environment where your skills and passion will flourish. We believe in fostering growth and providing our team members with opportunities to shine and advance in their careers. Join us in delivering unparalleled experiences that leave lasting memories for our cherished guests and members. Real Life Magic meets boundless opportunity at Nemacolin. Come, be a part of it!
Associate Perks
What is in it for you? As a Nemacolin associate, you won’t just have a bright future — you’ll have a bright present! You are invited to join our warm, supportive community, where you’ll enjoy competitive wages, exciting events, a full suite of benefits, discounts, and perks, and access to amenities at our associate community Wisteria.
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Attractive 401(k) plan
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Paid vacation, holidays, and personal hours
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Family medical, dental, and vision insurance. Long-term and short-term disability insurance
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Employee and educational assistance program
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Up to 40% off Retail, Spa, Activities, Food and Beverage at the Resort
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On-site uniform and dry-cleaning services
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Discounted meals during breaks in associate break areas
Wisteria Associate Community-
Wisteria is Nemacolin’s way of showing our appreciation to our associates. This neighborhood is exclusive to associates and contains a Pub, Market, and Fitness Center. As a member of Team Nemacolin, you’ll enjoy these exclusive amenities.
Associate Recognition programs-
Nemacolin realizes that our associates help to set us apart from other organizations in the industry through their commitment to providing exceptional service and their ability to consistently exceed guests’ expectations.
Nemacolin promotes a culture of continuous learning for our associates. We are strongly committed to comprehensive professional development programs:
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Opportunities for advancement – At Nemacolin, we encourage our associates to grow within the organization and gain experience in a variety of departments to better understand the hospitality industry. Nemacolin prides itself on promoting from within the organization, and many of our upper-level managers began in entry-level positions and advanced into their current roles.
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Mentoring and coaching programs – As a new associate, we provide a level of mentoring that is best suited to you to enhance your growth and career interests, while sharing knowledge, advice, and encouragement along the way.
(Keywords: Director, Sales, Director of Sales, Hotel, Luxury, Hospitality)