Commercial & Industrial (C&I) Program Manager, Resource Innovations, MA, US

Building on our deep expertise in energy efficiency, Resource Innovations (RI) is seeking a Commercial & Industrial (C&I) Program Manager to join our growing team in New England! In this role, you will lead strategic delivery of large-scale energy efficiency programs, overseeing a cross-functional team of outreach, engineering, and operations professionals, overseeing all aspects of program design, implementation, and performance management. You will serve as a trusted advisor to utility clients and industry partners, leveraging market insights, technical expertise, and stakeholder engagement to deliver results that align with client goals and advance regional energy transformation. 

A proven track record of project management, operational efficiency, and client satisfaction are keys to success. This position will be highly visible within the organization and plays a critical role in our expansion in the Northeast region. 

Resource Innovations (RI) is a women-led energy transformation firm focused on impact. Building on our expertise in energy efficiency, we're constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex, connected challenges. Load flexibility. Electrification. Carbon reduction. With every step, we're leading the charge to power change.

Duties and Responsibilities

• Develop and manage C&I program design, including work plans, resource allocation, and performance strategies to achieve contractual goals and performance metrics.
• Monitor program progress against goals, provide accurate forecasts to internal and external stakeholders, and ensure all deliverables are completed on time and within budget.
• Anticipate and adapt to evolving market dynamics, developing creative, data-driven solutions to emerging challenges.
• Lead, mentor, and develop a high-performing team, setting clear objectives, fostering accountability, and cultivating a collaborative, results-oriented culture.
• Conduct in-depth market and contractor participation analysis, including geographic opportunity assessments, to inform program strategies.
• Build and maintain strong relationships with clients, subcontractors, community partners, and industry stakeholders to maximize program reach and effectiveness.
• Partner with internal teams (IT, Marketing, Finance, HR) to create operational efficiencies and deliver seamless program execution.
• Serve as primary client point of contact, managing expectations, ensuring satisfaction, and proactively resolving issues.
• Other duties as assigned.