group product manager, Digital Ordering, Starbucks, WA, US

Now Brewing – group product manager, Digital Ordering! #tobeapartner

From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others.

Help shape the future of mobile ordering at Starbucks. We’re looking for a strategic product leader to guide our Menu & Customization team and elevate the ordering experience from menu discovery to seamless reordering in the Starbucks mobile app and Starbucks.com. You’ll play a pivotal role in shaping how millions of customers interact with Starbucks, making it easier and more delightful to be a customer. In this role, you’ll lead a team of product managers focused on helping customers discover, personalize, and reorder their perfect product, while driving innovation in product merchandising and personalization. You’ll thrive if you are energized by complexity, confident in ambiguity, and passionate about building intuitive, data-informed experiences that scale.

As a group product manager leading the Menu & Customization portfolio, you will:

• Set the strategy and objectives for the product portfolio to deliver key user and business outcomes
• Drive stakeholder and executive alignment to portfolio direction and priorities
• Oversee product discovery process for portfolio including ideation, opportunity assessment & business casing
• Leverage customer insights, behavioral data, and emerging technologies to drive innovation and inform product direction
• Optimize the customer journey, using behavioral data and personalization algorithms
• Oversee development and execution of product roadmaps within the portfolio while managing tradeoffs within and across roadmaps
• Collaborate closely with engineering, data science, and marketing teams to build seamless, dynamic, and scalable experiences
• Foster cross-functional collaboration and a culture of progress, transparency and efficiency to drive successful product launches
• Lead a high-performing team of product managers elevating your collective team performance through insightful, motivating, and constructive feedback
• Continuously evolve product management practice for the enterprise
• Foster an inclusive, collaborative, and growth-oriented team culture
  
  

We’d Love To Hear From People With

• Bachelor’s degree
• Minimum 8+ years progressive responsibility in Digital Product Management
• Experience in mobile app product strategy in e-commerce, QSR, or retail
• Familiarity with recommendation systems, personalization engines, and merchandising tools
• Proven success in optimizing conversion and retention through product-led growth strategies
• Experience leading large cross-functional teams and navigating conversations with senior leaders
• Expert at working in the agile environment (e.g., user stories, iterative development, scrum teams, sprints, personas)
• Experience with customer research design and experiment design and A/B testing
  
  

As a Starbucks partner, you (and your family) will have access to medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits. Partners have access to short-term and long-term disability, paid parental leave, family expansion reimbursement, paid vacation from date of hire*, sick time (accrued at 1 hour for every 25 hours worked), eight paid holidays, and two personal days per year. Starbucks also offers eligible partners participation in a 401(k) retirement plan with employer match, a discounted company stock program (S.I.P.), Starbucks equity program (Bean Stock), incentivized emergency savings, and financial well-being tools. Additionally, Starbucks offers 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities. You will also have access to backup care and DACA reimbursement. Starbucks will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, and in accordance with its plans and policies. This list is subject to change depending on collective bargaining in locations where partners have a certified bargaining representative. For additional information regarding partner perks and more detailed information about benefits, go to starbucksbenefits.com.

• If you are working in CA, CO, IL, LA, ME, MA, NE, ND or RI, you will accrue vacation up to a maximum of 120 hours (190 in CA) for roles below director and 200 hours (316 in CA) for roles at director or above. For roles in other states, you will be granted vacation time starting at 120 hours annually for roles below director and 200 hours annually for roles director and above.
  
  

The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, geographical location, and internal equity. At Starbucks, it is not typical for an individual to be hired at the high end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate.

We believe we do our best work when we're together, which is why we're onsite four days a week.

Join us and inspire with every cup. Apply today!

Starbucks Coffee Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or protected veteran status, or any other characteristic protected by law.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

Starbucks Coffee Company is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at applicantaccommodation or 1(888) 611-2258.