Vice President (VP) and General Manager of Surgical Microscopes Operations, Prescott's, Inc, CO, US

Prescott’s is a leading medical device services company, trusted by healthcare professionals across the country. We specialize in the distribution and expert refurbishment of essential medical equipment, including sterilizers, surgical microscopes, pumps, monitors, anesthesia machines, and more. Our mission is to enhance the quality of healthcare by ensuring providers have access to reliable, high-performing equipment. If you're passionate about supporting the frontlines of care through innovation and service, we’d love to have you on our team.

This position will support the Prescott's, Inc. organization.

As the Vice President (VP) of Surgical Microscopes Operations, you will take on a crucial leadership role within the organization, overseeing all operational aspects of the surgical microscopes business unit. This role requires a visionary leader who can drive operational excellence, optimize product offerings, and enhance customer satisfaction while achieving strategic business objectives. This role requires a strategic leader with a strong background in operations, refurbishment services and/or manufacturing, and technical service management. 

The VP of Surgical Microscopes Operations will be responsible for managing the entire lifecycle of surgical microscopes, from procurement and inventory management to refurbishment and distribution. You will lead a dedicated team in ensuring operational efficiency and effectiveness in meeting the diverse needs of healthcare professionals.

In addition to overseeing day-to-day operations, you will collaborate with various stakeholders including service, sales, procurement, machine shop and their respective teams, to develop and implement strategies that enhance product offerings and streamline operational processes.

This position will be located onsite in Monument, CO.

Responsibilities

• Oversee and guide the surgical microscopes operations team, which encompasses service, sales, procurement, machine shop operations, and their respective teams, in order to attain operational excellence and foster business growth.
• Develop and oversee an effective inventory management strategy to ensure optimal stock levels, minimize waste, and improve operational efficiency.
• Oversee inventory management to ensure product availability and minimize excess stock.
• Ensure efficient and high-quality services, repair, manufacture, and distribution of surgical microscopes.
• Drive the successful adoption and utilization of the ERP system, ensuring operational processes are fully integrated and optimized within the business unit.
• Develop and implement strategies to optimize workflows, reduce costs, and enhance service and sales quality across both operational and field sales and service functions.
• Collaborate with internal departments (Sales, Finance, HR) to drive operational and commercial excellence.
• Analyze operational performance metrics to identify areas for improvement and implement best practices.
• Establish and maintain high standards of quality assurance in all operational processes.
• Develop and manage departmental budgets to ensure efficient use of resources.
• Foster a culture of continuous improvement, collaboration, and employee development within the operations team.
• Monitor key performance indicators (KPIs) across all functions and implement continuous improvement initiatives.
• Ensure compliance with industry regulations and standards, including ISO certifications.
• Engage with key customers to understand their needs and drive customer satisfaction through responsive operational support.
• Report directly to the executive team on operational performance, strategic initiatives, and other key metrics.