UI/UX Designer, Mutual of Omaha Mortgage, CA, US

About The Company

Mutual of Omaha is a Fortune 300 Company. Mutual of Omaha Mortgage is inspired by hometown values and a commitment to being responsible and caring for each other. We exist for the benefit of our customers and employees.

We offer an extensive compensation package. Benefits include Medical, Dental, and Vision insurance, company-paid life insurance, 401K with a generous employer match and additional benefits such as Free Legal Services and an Employee Loan Program.

Mutual of Omaha Mortgage is a full-service lending company offering both Forward and Reverse Mortgage products including a complete line of residential mortgage, refinancing, specialty, and HECM loans. We employ a knowledgeable staff of experienced Loan Officers with an operations team that is second to none. If you are interested in joining a team that promotes from within and works together toward a common goal of helping customers with their mortgage needs, please review and apply for our opening below!

Overview

We are seeking a UI/UX Designer (Contractor) to design and deliver a consumer-facing portal that empowers end users with an intuitive self-service experience.

This is a 3-month project-based contract ideal for a designer with proven experience in B2C portals (financial services), who can quickly translate requirements into functional wireframes and a scalable information architecture (IA) while handing off developer-ready assets on time.

Key Responsibilities

• Deliver high-fidelity wireframes and an information architecture (IA) that defines navigation, menus, flows, and component hierarchy.
• Design the end-to-end borrower journey, including guided onboarding, log in/log out, document collection and upload, educational content hubs and resources, Real-time loan status tracking, support channels, borrower communications and more.
• Conduct usability testing and validation.
• Provide developer-ready design specs, assets, and accessibility notes (WCAG/ADA).
• Build a design system / style guide for consistency during and after the contract.

Qualifications

• 4+ years of UI/UX design experience, ideally with B2C portals and financial services.
• Portfolio demonstrating wireframes, IA, and high-fidelity designs for consumer-facing applications.
• Strong proficiency in Figma, Adobe, or similar tools.
• Experience turning complex workflows into intuitive flows.
• Familiarity with responsive design, accessibility standards, and secure UX patterns.
• Strong ability to work independently, meet tight deadlines, and collaborate effectively with product and engineering teams.

Success in This Role Looks Like

• Delivered a clear IA and high-fidelity functional designs for the borrower portal.
• Produced validated prototypes that align with borrower needs.
• Created a lightweight design system for scalable implementation.
• Handed off developer-ready assets that enable engineering teams to begin build-out immediately.