Temporary Operations Project Manager, American University, US

American University is a student-centered research institution located in Washington, DC, with highly-ranked schools and colleges, internationally-renowned faculty, and a reputation for creating meaningful change in the world. Learn more about American University

Registrar

Time Type:

Full time

Job Type:

Temporary (Fixed Term)

FLSA Status:

ExemptHybrid 01 (On Campus 3-4 Days/Week)

Excluded

Summary:

Reporting to the University Registrar, the Operations Project Manager supports the Office of the University Registrar in planning and coordinating activities related to a major multi-year technology implementation and change management project. This role contributes to planning, process improvement, and the integration of new systems across key functional areas. The Project Manager also helps ensure uninterrupted delivery of core Registrar services throughout the project lifecycle. 

Essential Functions:

• Participate in the strategic planning of the implementation and use of new technology and reporting tools to ensure the Office of the Registrar remains technologically current while continuing to improve its processes and services. Assist the Registrar and Associate Registrars in the areas of Catalog and Curriculum, Academic Scheduling, and assist the transfer credit articulation team with developing and documenting training materials.Liaises with multiple project leads and functional leads to support and provide guidance in the development and implementation of policies and procedures.

• Applies strong leadership and management skills to assist in managing projects, setting priorities, and optimizing operational processes. Supports data auditing and cleanup initiatives and assists in configuring SIS.

• Assist in ensuring all functions and services of the Registrar’s office (Degree Clearance, Record Services, Registration, Catalog, Curriculum, Transfer Articulations, Reporting, Academic Scheduling, and Policy and Compliance) continue uninterrupted.

• Other duties as assigned.

Supervisory Responsibility:

• Support the supervision of staff.

Competencies:

• Serving Customers.

• Prioritizing and Organizing.

• Acquiring and Analyzing Information.

• Supporting Coworkers.

Position Type/Expected Hours of Work:

• Full-time.

• 35 hours per week.

• This a temporary full-time position that will be reviewed for continuation after 06/30/2027.

• Continuation of the program/position is contingent upon external funding.

Salary Range:

Required Education and Experience:

• Bachelor's degree or equivalent.

• 2 - 5 years of required experience in a university registrar management position.

• Strong working knowledge of university-wide ERP systems; specific knowledge in course management systems.

• Proven record of successful experience in academic administration or student-oriented service environment.

• Experience with registration and student records management.

• Experience with policy and data integrity.

• Experience with determining business requirements and coordinating resources across multiple departments.

• Solid team leadership skills.

Preferred Education and Experience:

• Master's degree.

• Experience working with Colleague and Workday, or experience working with complex data systems.

• 4 - 6 years of relevant experience.

• 5 years of experience in a university registrar management position and membership in AACRAO.

• Knowledge of student information system (Ellucian Colleague) preferred.

• Familiarity with laws and regulations affecting academic institutions (FERPA, ADA, HEA, etc.) preferred.

Other Duties:

• Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Benefits

AU offers a competitive benefits package including a 200% matching retirement plan, tuition benefits for full-time staff and their families, several leadership development certificates, and has been recognized by the American Heart Association as a fit-friendly worksite. Click here to learn about American University's unique benefit options.

Other Details

• Hiring offers for this position are contingent on successful completion of a background check.

• Employees in staff positions at American University must deliver their services to the university from either the District of Columbia, Maryland, or Virginia, or perform work on-site at the university.

• Please note this job announcement is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

• American University is an E-Verify employer.

Current American University Employees

American University current employees must apply through their employee Workday account. If you are a current employee at American University, please log into Workday and select the Find Jobs report which will take you to our internal career listings.

Contact Us

For more information or assistance with the American University careers site, email theworkline@american.edu.

American University is an equal opportunity, affirmative action institution that operates in compliance with applicable laws and regulations. The university does not discriminate on the basis of race, color, national origin, religion, sex (including pregnancy), age, sexual orientation, disability, marital status, personal appearance, gender identity and expression, family responsibilities, political affiliation, source of income, veteran status, an individual’s genetic information or any other bases under federal or local laws (collectively "Protected Bases") in its programs and activities.