Technology Operations Associate

Location: Overland Park, KS
Company: DataMap

At DataMap, we’re redefining the intersection of compliance, operations, and technology. As a Technology Operations Associate, you’ll support both internal operations and external client needs, while learning the full scope of IT compliance, integrations, and product support. This role is built for someone who is hungry to learn, passionate about troubleshooting technology, and eager to grow into an operations or technology leadership role.

Key Responsibilities

• Client & Internal Support: Act as a point of contact internally or for clients on integrations, product functionality, and app support, ensuring an excellent experience.

• Compliance Execution: Support execution of Information Security and compliance initiatives, ensuring company policies and client requirements are consistently followed.

• Technology Troubleshooting: Solve technology and product challenges for both clients and internal users with a consultative approach.

• Operational Support: Assist leadership in running technology operations smoothly across systems, vendors, and teams.

• Documentation & Reporting: Maintain documentation, update compliance artifacts, and support evidence collection for audits.

Requirements

• 2+ years of experience in IT compliance, IT operations, or related technology support.

• Strong passion for technology troubleshooting and client-facing problem solving.

• Excellent organizational skills with the ability to handle multiple priorities.

• Growth mindset with the ambition to expand into operations or technology leadership.

Optional Experience (a plus, but not required)

• Familiarity with compliance and security frameworks (SOC 2, ISO 27001, NIST, GDPR, HIPAA).

• Exposure to enterprise technology platforms (Azure, AWS, Coupa, NetSuite, D365).

• Experience supporting integrations, middleware, or automation platforms.

• Keywords for search: Information Security, Cybersecurity, Risk Management, Policy Compliance, Identity Access Management, Data Privacy, Governance, IT Audit.

Career Path

• Operations Associate → Operations Sr. Associate → Operations Manager → Operations Director

Would you like me to make this sound more “startup scrappy” (i.e., emphasize the “bad ass assistant” vibe you mentioned earlier) — or keep it professional corporate style? I can tune the tone either way depending on how you want candidates to perceive the role.