Technical Writer, Egyptian Banks Company, EG

Job Description

  • Documents enhancements or changes to a product or process using a standardized style and structure and collects all related technical information to be reflected in the documentation.
  • Uses a variety of editing, content management, diagramming, screen capture, and other documentation tools and recommends improvements to the documentation process including identifying best practices and establishing documentation templates.                                                                                                               
  • Writes easy-to-understand user interface text, online help and developer guides.
  • Obtains a deep understanding of products and services to translate complex product information into simple, polished, and engaging content                                                                                                         
  • Collaborates and confers with stakeholders to develop, organize, and write procedure manuals, and technical specifications.                                                                                                             
  • Researches, creates, and maintains information architecture templates that uphold organizational and legal standards, and allows for easy data migration                                                                                                             
  • Must always be diligent in protecting company data confidentiality.                                                                                                                  
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