Technical Knowledge Base Manager | Technical Writer, people-ai, US

Job Description

People.ai is an AI-powered foundational data platform that helps customers unlock go-to-market success & growth by providing teams with solutions built specifically for their needs. Providing enhanced pipeline visibility, more actionable insights, and a single source of truth for all sales activities.
People.ai’s unique dataset, consisting of trillions of sales activities, millions of deals, 160 million business contacts, and 69 approved patents related to AI-based business insights, sets the company apart. Companies such as Verizon, IBM Red Hat, Snowflake, Zoom, and Palo Alto Networks rely on their enterprise-ready, patented AI technology. 

At People.ai, we believe that people enrich the world around them in countless ways. We believe that the more time they spend applying their creativity, resourcefulness, and critical thinking to activities that matter most in their professional life, the more effective a professional they become. Our team is a diverse, outspoken group of creatives and critical thinkers hyper-focused on driving change and growth. We embrace differences. We applaud non-traditional career paths. We’re inspired by people who have made processes their own. 

What is the role?

The Technical Knowledge Base Manager will empower Engineering and Technical Support teams and, ultimately, our customers by establishing and executing a process for creating, organizing, and maintaining high-quality, accessible technical documentation. This role will ensure consistency, accuracy, and ease of use across all platforms. It will serve as a central point of contact and subject matter expert for all technical documentation needs.
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