Location: Milwaukee, WI
Shift: 3rd Shift (7:30pm - 5:15am)
Job Type: Full-Time | Hourly | On-Site
Reports To: Assistant Fulfillment Center Manager
Eligibility: This posting is intended for Wisconsin residents only
About The Role
Wantable is seeking a hands-on, people-first Fulfillment Center Supervisor to lead our dynamic 3rd shift team at our Milwaukee-based Fulfillment Center. In this critical, overnight role, you'll supervise associates handling the picking, packing, and returns of curated fashion orders—ensuring accuracy, efficiency, and team success during off-peak hours.
This role is ideal for someone who thrives in fast-paced environments, embraces operational excellence, and motivates teams through positive leadership.
Key Responsibilities
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Lead the Team: Supervise Fulfillment Center Associates in executing nightly picking, packing, and returns processes
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Operational Flow: Create and maintain efficient workflows by assigning tasks, monitoring performance, and aligning shift activity with daily goals
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Coaching & Development: Train new team members, provide ongoing coaching, and help tenured associates continuously grow
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Quality Control: Monitor work for precision, order accuracy, and compliance with SOPs. Uphold high standards in neatness and timeliness
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Workforce Management: Track time & attendance, manage schedules, approve breaks, and support associate needs during the shift
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Issue Resolution: Maintain team harmony and act quickly to resolve interpersonal or operational conflicts
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Cross-Department Collaboration: Work closely with leadership and other shift supervisors to ensure seamless handoffs and issue reporting
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Reporting: Complete daily reports and provide insight into trends, bottlenecks, and shift performance
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Facility Oversight: Open and close the warehouse as needed; ensure shift safety and cleanliness
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Step Up: Serve as acting Fulfillment Center Manager when required
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This job description is not all-inclusive. Duties, responsibilities, and activities may change at any time with or without notice
Requirements
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High School Diploma or GED Equivalent
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Minimum 1 year of supervisory experience in a warehouse or fulfillment environment.
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Excellent computer skills and the ability to learn new systems quickly
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Strong interpersonal skills with the ability to communicate effectively across all levels of the company
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Effective problem-solving abilities and sound decision-making under pressure
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Professional demeanor with the ability to direct work constructively and collaboratively
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Strong organizational skills and attention to detail
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Comfortable adapting to change in a fast-paced, deadline-driven environment
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Able to foster accountability, inspire high performance, and support associate success
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Effective communicator and team collaborator
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Valid driver's license
Preferred, but not required:
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Familiarity with Apple technology (iPads, iPhones, MacBooks)
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Working knowledge of Google products like Drive, Gmail, and Docs
Physical demands:
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Frequent standing and walking throughout the shift
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Occasional sitting, climbing, balancing, stooping, kneeling, crouching, or crawling
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Must be able to regularly lift up to 5 pounds and occasionally lift more than 75 pounds
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Specific visual abilities required: close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus
Benefits
The Perks of Being Stylish
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We are conveniently located near General Mitchell Airport. We're a diverse and dedicated crew, making a difference for our customers and our community
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Wantable team members enjoy free food, coffee, and drink in our HQ's Wantable Cafe. We have a laid-back, casual environment in a state-of-the-art HQ
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We offer paid parental leave (mothers AND fathers), and a private room for nursing mothers
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Even more exciting: paid vacation and 7 paid holidays per year, plus a 50% discount on all merchandise. You'll be eligible for the discount on your first day.
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Important, but maybe less thrilling: we have ample parking, we offer medical (traditional and high deductible), dental, and vision insurance, as well as a 401K with employer match (both pre-tax and Roth options)