Software Quality Assurance Engineer / Contractor, Quicken, CA, US

Quicken is the leading solution for personal finance management software and is committed to helping people lead healthy financial lives. For over 40 years, more than 20 million customers have relied on Quicken to help them take control of their finances.

We continue to focus on delighting customers and making Quicken products the most used, most loved, and most effective personal finance software that our customers can access and manage their financial lives, anywhere, anytime, and on any device.

This is an opportunity to work at a customer-driven company with a collaborative team that values technical excellence, innovation, and creativity while working together and having fun!

We’re looking for a Software Quality Assurance Engineer to assure our Simplifi web and mobile products and services' quality by working with Product, Development, and other members of the QA team.

Responsibilities:

• As a team member, engage in both formal meetings and informal conversations with colleagues to gain a thorough understanding of the product's functionality and overarching purpose. Utilize these insights to develop comprehensive test documentation and strategy.
• Use documentation and networking tools to determine whether bugs are caused by the server or client.
• Identify and document clear steps to reproduce bugs and work with the team to prioritize test cases
• Collaborate closely with Developers, Product Managers, and QA team to clarify inconsistencies between specifications, test cases, and product behavior.
• Make recommendations to improve product reliability, performance, and quality assurance best practices and processes
• Help expand and improve automation scripts created in Cypress frameworks
• Investigate, troubleshoot, and enter reproducible application issues into Jira
• Investigate and evaluate new testing technologies and products for web and mobile applications

Qualifications:

• 3+ years professional experience of web and/or mobile testing for a consumer-facing product
• API expertise (REST) on how the client communicates to/from servers
• Experience maintaining and updating test plans/test suites in a very fast paced feature changing environment
• Ability to think outside of the box and beyond the obvious to uncover behind-the-scenes type bugs
• Some experience with at least 2 of the following: Javascript, Selenium, Cypress, Appium, Java, and Jenkins
• Act as a strong advocate for quality in the product development process
• Experience with defect tracking software (Jira)
• Ability to triage problems, prioritize accordingly, and propose a resolution
• Excellent verbal and written communication skills
• Independent, self-starter, self-directed and self-motivated individual who takes complete ownership of the product and its outcome
• BS/MS in computer science or equivalent work experience

What we offer

• Fantastic culture, strong believers in Autonomy/Mastery/Purpose
• Customer-driven, we make money by building the best products for our users. No confusion about how to win – create amazing products!
• Ability to work with and lead incredible talent
• Build products that make a huge difference in people’s lives
• Work on a highly recognizable brand that defined the personal finance category

Quicken is committed to fair and equitable compensation practices. The actual salary offered is determined by factors unique to each candidate, including but not limited to years and depth of experience, relevant skills, and work location. This position's expected base pay range is $45-55/hour.

Quicken is proud to be an equal opportunity employer and considers qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition, or disability.