Service Manager, Lou Sobh Honda of Southaven, MS, US

Southaven Kia Service Manager

Job Ad Drive Your Career Forward - Join Southaven Kia as Our Service Manager!

Are you a leader who thrives in a fast-paced, customer-focused environment? Do you have the skills to inspire a team, deliver top-notch service, and keep operations running like a well-oiled engine? Southaven Kia is looking for a dynamic Service Manager to take our service department to the next level! If you’re passionate about cars, people, and performance, this is your chance to steer the ship.

What You’ll Do •

• Lead, coach, and motivate a high-performing service team to exceed customer expectations.
• Manage daily operations of the service department, ensuring efficiency and profitability.
• Maintain excellent CSI (Customer Satisfaction Index) scores through exceptional service experiences.
• Oversee scheduling, workflow, and repair quality to ensure timely, accurate work.
• Drive department growth through innovative processes, upselling, and customer retention programs.
• Ensure compliance with all safety, environmental, and manufacturer guidelines.
• Monitor financial performance, prepare reports, and control expenses.
• Build lasting relationships with customers and the community.

What We’re Looking For

• Proven leadership experience in automotive service management.
• Strong communication and problem-solving skills.
• Knowledge of dealership operations, service processes, and KPIs.
• Ability to thrive under pressure and manage multiple priorities.
• Commitment to delivering an outstanding customer experience.

Why Join Southaven Kia?

• Competitive salary + performance bonuses.
• Full benefits package (medical, dental, vision, 401k).
• Ongoing training and career development opportunities.
• A supportive, team-oriented work environment.
• Be part of a growing dealership with a strong reputation for excellence.

Apply today and be the driving force behind our success !!!!!!!!