Senior Product Manager- Payments, Commonwealth Bank of Australia, AU

Role: Senior Product Manager, Payments

• You are passionate about creating market leading digital payments experiences that customers love, making their life easier and winning more advocates.
• You are curious and bring strong analytical and problem-solving skills, helping your squad successfully deliver new and innovative propositions to market using the latest technology.
• Join us as we build the next evolution of our exciting and market-leading digital channels, all delivered seamlessly through brilliant digital customer experiences.

Your Team

Within Retail Banking Services (RBS) the Digital Crew drives the strategy and delivery behind CBA’s market leading CommBank app, and its desktop asset Netbank, delivering an integral service and brilliant experiences to over nine million digitally active customers.

You will work within the Payments value stream, focused on developing world-class digital payment experiences that customers love. You will report into the Digital Product Chapter, who will support you with your development and performance.

Your impact and contribution

As a Senior Product Manager, you will be an experienced professional driven by a customer-obsession to deliver exceptional digital experiences. Drawing from your experience in continual product discovery and delivery, you’re constantly pushing the boundaries to help deliver outcomes that move the dial and unlock maximum value. Your passion for and ability to solve complex problems is key to delivering these high-quality solutions to market. You have experience working in a fast paced, agile environment and use leading practices with an appreciation for the value of continuous delivery and user testing.

Here, you’ll collaborate with the best engineers in the country that emphasise open communication, quality work and a culture of excellence.

See yourself in our team

We are here to build world-class digital experiences for our customers. Working as part of a squad, alongside engineers and designers, you will bring a proactive approach, deep understanding of the customer, data-driven insights and problem-solving skills to the table.  As a team we’re constantly striving to be the best in digital banking, pushing the boundaries to provide an unrivalled, personalised user experience across every product. Our diverse teams are dedicated to learning, sharing knowledge and continuous improvement. Innovation, passion and creativity shape our culture.

We’re interested in hearing from a digital product professional with relevant skills and experience, including:

• Experience in building digital experiences and development of digital product strategies and roadmaps
• Monitoring product performance and across market trends to inform product improvements and product roadmap
• Supporting the product lifecycle from customer discovery, ideation to launch and post-launch analysis
• Strong analytical capability, with experience in translating digital data into meaningful insights (experience with Adobe Analytics or similar, highly regarded)
• Commercial acumen, with proven experience in linking broad digital interactions with strong business benefits
• Strong communication, presentation, influencing and collaboration skills

If this sounds like you, apply today!

Advertising End Date: 30/09/2025