Senior Manager Customer Logistics (all genders) in Japan, QVC Japan, Inc., DE

Senior Manager Customer Logistics (all genders) in Japan

Full-time in Japan (area of Chiba)

We are seeking an experienced logistics professional with strong intercultural skills, ready to embark on an exciting career by permanently relocating to Chiba, near Tokyo, Japan. This role requires fluent in Japanese and in English, enabling the candidate to excel in a multicultural business environment and strategically enhance our logistics operations. You will play a key role in optimizing our supply chain processes, ensuring seamless integration between our European and Japanese logistics activities. If you are passionate about logistics and building global bridges, and ready for this unique opportunity, we’d love to hear from you.

Responsibilities:

• Managing multiple teams in Logistics, ensuring coordination and efficient workflow across operations and other logistics functions.
• Maximize operational efficiency by prioritizing tasks, optimizing resource allocation, and ensuring the achievement of productivity and qualitative goals.
• Plan, prepare, and execute resource allocation to meet business demands, with a focus on achieving top-line and bottom-line goals.
• Lead work teams to provide the most efficient logistics services and continuously evaluate and implement improvements.
• Build strong relationships with external partners and collaborate with international markets to share best practices and maximize synergies.
• Constantly monitor business and logistics KPIs, quickly responding to any issues to ensure alignment with corporate goals.
• Ensure compliance with ethical standards and maintain a safe and secure workplace environment for all team members.

Required Skills and Qualifications:

• Hold a bachelor’s degree in business, Supply Chain, or Engineering, or an equivalent qualification with substantial experience in related fields.
• Possess over 10 years of operational experience within large logistics centers, leadership and industry expertise.
• Demonstrate strong leadership capabilities in guiding teams to align with company objectives and foster a goal-oriented work environment.
• Exhibit exceptional communication skills for superior customer service and international collaboration.
• Leverage expertise in quality control and process improvement to enhance operational efficiency and performance.
• Manage strategic projects effectively, focusing on cost reductions and financial target alignment with company goals.
• Fluent in English and Japanese is a MUST HAVE, ensuring seamless communication and cooperation across local and international markets.

What's next?
If you are ready to take on this challenge and join us in this unique opportunity, we would love to hear from you! Please apply with your resume and a cover letter detailing your relevant experience and motivations for moving to Japan.
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Disability Confident Scheme

QVC UK is a Disability Confident Leader, level 3 accredited employer and operates a Disability Confident Scheme (“DCS”). For any UK based roles, if you’d like to be considered under this scheme, please indicate this on the application form.

If you enjoy being a part of a team, creating experiences and delighting customers, you’ll love it here. If you’re excited about retail, media, social, live streaming, technology, customer service, design and more, you’ll find amazing projects to work on. If you want to grow professionally and learn every day, you’ll thrive with us. If you appreciate a company committed to inclusion and belonging for all, you’ll be amazed at what’s available for our team members. We offer a comprehensive Total Rewards package including competitive compensation, paid time off, employee assistance program, parental leave, paid volunteer hours, company discounts and much more. Best of all, working with QVC Group means friendly teams, ambitious projects and fast-moving careers! 

For QVC Group, our commitment to inclusion and belonging for all is deeply rooted in Our Principles. They call on us to Drive Progress, Act With Empathy, Be Brave, Embrace the Future, and Do What’s Right so that everyone can thrive. We are committed to ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, QVC Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at WorkWithUs@qvcqrp.com for assistance.

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