Senior Business Analyst, Rentokil Initial Group, GB

As a Senior Business Analyst in our Group IT Digital Products and AI team, you will be a pivotal force in shaping and delivering innovative solutions that drive Rentokil Initial forward, with a primary focus on your designated business domain (e.g., Operations, Sales, or back-office functions). You will act as a true subject matter expert for this domain, providing deep insights and driving critical initiatives within it. Your primary responsibilities will include:

● Strategic Investigation & Opportunity Identification:

○ Lead investigative work to pinpoint significant business opportunities and define effective new or improved business

processes.

○ Specify how these improvements can be realized through advancements in information systems, data management, and

operational practices.

● High-Level Collaboration & Stakeholder Management:

○ Collaborate extensively with senior business stakeholders and IT staff on strategic studies, detailed requirements specifications, and feasibility analyses.

○ Leverage industry advancements and opportunities to shape clients' strategic direction.

○ Ensure all stakeholder perspectives are thoroughly considered, verified, and validated, and that priorities align with overarching business objectives.

○ Build and maintain internal and external stakeholder relationships to manage scope, delivery, budgets, and expectations.

● Bridging Business & Technology:

○ Leverage your business acumen to assess and advise on the practicality of different innovative solutions, skillfully integrating

technical feasibility with operational needs.

○ Take the lead in the detailed specification and modeling of recommended solutions, applying relevant resources, standards,

methods, and tools.

○ Oversee the development of visualisation and user experience elements of solution design.

○ Maintain strong relationships with software engineering and service delivery teams, playing a full part in bringing systems to

successful implementation.

● Documentation & Agile Delivery:

○ Eliciting, analysing, and documenting detailed functional and non-functional requirements.

○ Crafting clear, concise, and actionable User Stories and acceptance criteria that accurately represent business needs and guide our development teams.

○ Analysing current and future state business processes, identifying gaps, and proposing optimisations.

○ Apply established standards, methods, and tools effectively to produce consistently high-quality documentation, covering both technical details and descriptive aspects.

○ Actively participate in planning and facilitating meetings, workshops, and stakeholder engagement throughout system

investigations and subsequent development work.

○ Working closely with Product Owners to refine and groom the product backlog, ensuring user stories are well-defined, prioritised, and ready for development. Where required and directed, act as proxy Product Owner.