Senior Business Analyst / Delivery Manager, Trinny London, GB

Are you ready to rethink your routine? We’re looking for a Senior BA / Delivery Manager to join our Tech team. Reporting to our Head of Portfolio & Delivery, you will be responsible for defining and delivering high-impact initiatives that directly support our ambitious growth targets. This is a critical dual-role position where you'll act as the crucial link between business stakeholders and our tech team, playing a pivotal role in projects that have a direct impact on cost savings, revenue growth, and the streamlining of our business operations, particularly for our Operations, Supply/Demand, Planning, Finance & Data/BI departments.

Welcome to Trinny London!

Here at Trinny London, we’re changing the face of makeup and demystifying skincare, and we're only just getting started. Founded in 2017 by Trinny Woodall, Trinny London is challenging people all over the world to rethink their routines.

We have achieved tremendous growth since 2017 and we’re proud to be one of Europe’s fastest-growing beauty brands. We’re generating millions of sales by developing innovative products, acquiring hundreds of thousands of supporters and customers all over the world, and more importantly, building a talented and motivated team to support our fantastic growth.

Our Values

We live by three core values: we bring fearless passion, we act with smart intent and we all wear yellow.

We always go the extra mile, working together to push boundaries and celebrate our wins and learnings as a team. We listen to every idea, big or small, and make considered decisions. We support each other to achieve our goals and thrive on collaboration.

The Role 

Your daily to-dos might look like this:

• Engage with stakeholders to elicit, analyse, and document business requirements, processes, and systems.
• Lead workshops, interviews, and stakeholder discussions to uncover needs and clarify scope.
• Translate business requirements into clear user stories, acceptance criteria, and process flows.
• Facilitate documenting Solution Designs
• Ensure all tech team requests are consistently captured and documented in Jira, meeting the "definition of ready."
• Guarantee that all technical deliveries meet the Definition of Done.
• Perform gap analysis, impact assessments, and feasibility studies to support decision-making.
• Support Product Owner(s) and business stakeholders in prioritising initiatives, features and enhancements.
• Collaborate with offshore technical teams to ensure requirements are feasible and aligned with architecture and design.
• Own delivery planning, ensuring initiatives are well-defined, resourced, and tracked to completion.
• Develop and maintain delivery roadmaps, timelines, and sprint/release plans.
• Monitor progress, manage risks/issues/dependencies, and escalate when necessary.
• Ensure projects are delivered on time, within scope, and aligned to business objectives.
• Manage stakeholder expectations, providing clear communication and status reporting, including with third-party suppliers.
• Drive continuous improvement in our delivery practices, tools, and team effectiveness.