Senior Accounts Receivable Specialist, Safran Passenger Innovations, CA, US

Embark on a transformative career with Safran Passenger Innovations, where we are forging an unparalleled in-flight entertainment ecosystem. As an innovative company we design and engineer world-class In-Flight Entertainment and Connectivity (IFEC) solutions. Our products are constantly evolving, solving complex media distribution, playback, and networking problems in a secure, demanding on-wing environment. Safran IFEC products are utilized by many of the world’s premier air carriers. Step aboard and help us by creating the best in-flight experiences for today and beyond!

Job Summary:

The Senior Accounts Receivable Specialist is responsible for managing all aspects of accounts receivable, including B2B collections, customer billing, cash application, and financial reporting. This role ensures timely and accurate collections while maintaining strong relationships with customers and cross-functional teams such as Program Management and Sales. The specialist plays a key role in financial operations, contributing to cash flow management and process improvements.

Duties and Responsibilities:

• Issue customer invoices and credit notes, ensuring accurate and timely remittance via email or customer portal

• Apply customer payments to the appropriate accounts and invoices.
• Generate and send account statements to customers
• Perform daily bank reconciliations
• Analyze customer payment deductions and resolve discrepancies
• Manage B2B collection efforts, collaborating with customers and internal teams to secure timely payments and resolve past-due balances
• Respond promptly to customer and internal inquiries regarding accounts receivable matters
• Review accounts receivable aging reports and escalate overdue accounts for resolution
• Investigate the root causes of past-due balances and coordinate collection efforts with Program Management, Repairs, Sales, and other departments
• Participate in weekly collection meetings and present customer account statuses
• Manage and monitor the shared Accounts Receivable email inbox
• Assist with audits by providing supporting documentation as needed
• Collaborate with internal teams on process improvements to enhance efficiency and customer satisfaction
• Support month-end closing activities, special projects, and ad-hoc financial analysis and reporting
• Perform other job-related duties as assigned