Join our team as a Sales Manager at Sommer's Automotive!
Location
: Sommer's Automotive – Mequon, WI
The Sales Manager at Sommer’s Automotive is responsible for leading a dynamic team of sales professionals to achieve company sales goals, improve customer satisfaction, and maintain high levels of profitability at both Sommer’s GMC Buick and Sommer’s Subaru. This role requires a results-driven leader who excels in a fast-paced, customer-focused environment, while ensuring exceptional standards of customer service and fostering a positive team culture.
Join a team that sold over 300 units in August! Our growth means we are adding to our management team!
Key Responsibilities
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Leadership & Management
: Lead and manage the sales team, including sales consultants and department staff, to achieve sales targets and business objectives.
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Sales Strategy Development
: Develop and implement effective sales strategies to increase revenue and market share, ensuring alignment with the company’s goals.
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Customer Relationship Management
: Oversee the customer experience and work closely with the team to maintain and improve customer satisfaction and retention. Responsible for ensuring customer follow-up on a daily/weekly/monthly basis and maintaining the CRM processes.
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Financial Performance
: Monitor and control the sales budget, set pricing strategies, and ensure the dealership meets profitability targets.
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Training & Development
: Provide ongoing training and support to sales team members, ensuring they are equipped with the knowledge and skills to excel in their roles.
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Inventory Management
: Collaborate with management to ensure the inventory meets customer demand, while maintaining profitability. Manage the ordering and stocking processes.
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Reporting & Analysis
: Analyze sales data, track performance metrics, and prepare regular reports for senior management. Utilize data to adjust sales strategies and improve performance.
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Market Trends
: Stay updated on industry trends, local competition, and product knowledge, ensuring the team is always aware of the latest market developments.
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Collaboration
: Work closely with other departments, including marketing, service, and finance, to ensure seamless operations and customer satisfaction.
Expectations:
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Modeling the behavior that you expect from sales staff with a follow my lead management approach.
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Review and present current sales and sales pace daily.
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Completing daily manager follow-ups with customers.
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Ensure the Sales Team is successful in their daily tasks.
Requirements
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Proven experience as a Sales Manager (domestics, imports, or used) or similar role within the automotive industry.
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Demonstrated CRM mastery with a primary emphasis on customer follow-up and CRM processes.
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In-depth knowledge of automotive sales processes, trends, and customer expectations.
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Strong leadership, communication, and interpersonal skills with a passion for coaching and developing teams.
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Exceptional sales acumen with a history of exceeding sales goals.
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Ability to analyze data and make data-driven decisions.
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Knowledge of vehicle inventory management including inventory ordering, inventory procurement, merchandising in stock inventory.
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Previous pricing management experience including ensuring competitive pricing, incentive management, and financial promotions.
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Strong understanding of the latest industry trends and the competitive landscape.
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Desired Qualities: Prior knowledge of VAUTO, VinSolutions, and Dealertrack
What We Offer:
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Opportunities for professional development and growth.
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A high volume/high traffic sales environment with a strong presence in the community.
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Competitive pay and benefits package include:
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Generous compensation structure with uncapped earning potential
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Health Benefits Package: Including Medical, Dental, and Vision
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Employer paid for Short-term Disability and Basic Life Policies
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Additional Voluntary Long-term Disability and Supplemental Life Available
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401K Retirement Plan with an excellent employer match
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Additional Retirement Plan Profit Sharing
Why Sommer's Automotive
:
At Sommer's Automotive, we have been committed to providing outstanding customer service experience for over 70 years. As a Sales Manager, you will have the opportunity to work with a top-tier team, lead a thriving sales department, and contribute to our continued culture of success!
EEO Statement: Sommer's Automotive is an equal opportunity employer. We enthusiastically accept our responsibility to make employment decisions without regard to race, religious creed, color, age, sex, sexual orientation, pregnancy or childbirth, national origin, ancestry, citizenship status, religion, marital status, disability, military service or veteran status, genetic information, arrest record, conviction record, use or nonuse of lawful products off the employers premises during nonworking hours, or any other classification protected by applicable federal, state, and local laws and ordinances. Our management is dedicated to fostering a workplace where every individual feels valued, respected, and empowered to succeed.