SOC Team Lead, Sword Group, GB

Sword is a leading provider of business technology solutions within the Energy, Public and Finance Sectors, driving transformational change within our clients.  We use proven technology, specialist teams and domain expertise to build solid technical foundations across platforms, data, and business applications.  We have a passion for using technology to solve business problems, working in partnership with our clients to help in achieving their goals.

About the role:

• Lead, mentor, and develop a team of Security Analysts to ensure effective 24/7 SOC operations
• Act as the primary escalation point for complex security incidents, ensuring timely investigation and resolution
• Oversee incident response activities, coordinating with internal and external stakeholders where required
• Manage day-to-day SOC operations, ensuring adherence to SLAs, KPIs, and compliance requirements
• Drive continuous improvement in security monitoring, detection, and response processes
• Ensure effective use and optimisation of SIEM, SOAR, EDR, and other security technologies
• Produce and deliver regular reporting on SOC performance, incident trends, and risk exposure to senior management
• Collaborate with threat intelligence teams to enhance detection capabilities and keep abreast of emerging threats
• Develop and maintain SOC playbooks, procedures, and documentation to support consistent operations
• Lead post-incident reviews and ensure lessons learned are integrated into processes and training
• Support compliance with industry standards, frameworks, and regulations