Quality Assurance Analyst II, 001 Les Schwab Warehouse Center, LLC Legal Entity, OR, US

POSITION SUMMARY:

The Quality Assurance Analyst II is responsible for enhancing the quality of end-user applications and systems through the rigorous application of testing for application components, component integration, and business processes against established requirements. This role also supports quality efforts by reviewing deployment lifecycle processes prior to the acceptance of components into QA environments and maintaining defect management processes and repositories. Work is completed with a high degree of independence.

This role is within the Information and Digital Services organization at Les Schwab headquarters in Bend, OR.

Applicants must be currently authorized to work in the United States on a full-time basis. This position is not eligible for visa sponsorship.

PRIMARY RESPONSIBILITIES:

50% - Test Strategy, Design & Automation: Prepare test plans, test approaches, test scenarios, test cases, and define data needs for assigned application components/systems. Design and create custom test automation deliveries for functional and performance/load test requirements.

20% - Test Execution & Lifecycle Support: Execute and maintain test scripts and plans in support of project portfolio test executions (unit, string, system, integration, load, user acceptance) for assigned application components/systems and document results. Support implementations through development, quality assurance, staging, and production environments.

15% - QA Environment Management: Maintain quality assurance environments including infrastructure, data sets, automated tools, source control systems, and review development team artifacts.

15% - Defect & Metrics Management: Manage defects and provide test and automation-related metrics to portfolio teams and to Quality Assurance Center of Excellence leadership, while also supporting standard quality processes.

Educational/Experience Requirements:

• Four-Year Degree in Computer Science or a related field, and/or 5+ years of equivalent work experience.

Required Technical Skills/Knowledge:

• Expert knowledge of QA/testing methodologies as they pertain to software development, packaged application deployment, and product delivery life cycle models.

• Strong understanding of automated software testing creation and packages.

• Expert knowledge of Windows-based software applications, including MS Office Suite and Google Tools.

General Knowledge and Abilities:

• Adaptability: Must possess time management and organizational skills necessary to work quickly and effectively under pressure in a flexible, ever-changing work environment, and possess the ability to concentrate on several areas of work at one time.

• Analytical Skills: Strong analytical and decision-making skills with proven ability to execute high-complexity, diverse work assignments.

• Communication: Ability to communicate technical and non-technical information clearly and professionally (both verbally and in writing) and ensure the quality of the content is relevant.

• Initiative: Ability to execute technical solutions without close supervision and effectively follow strategic direction and organizational goals.

• Leadership: Ability to encourage teamwork, provide direction, coach, and communicate Quality Assurance CoE expectations while monitoring test performance against set expectations.

• Organization/Project Management: Ability to organize, plan, and effectively manage time, facilitate team meetings, champion best practices, and project management delivery methodologies.

• Teamwork: Ability to maintain cooperative working relationships with business users and portfolio team members, and work effectively independently and as a member of a team.

  • Ability to work effectively and independently without close supervision.

  • Solid analytical and problem-solving skills.

  • Ability to organize, plan, and facilitate teams and meetings effectively.

  • Ability to manage concurrent task assignments.

  • Excellent oral and written communication skills.

  • Ability to establish and maintain cooperative working relationships with co-workers.

  • Customer focused.

Physical Requirements: Office, non-manual work; the worker is not substantially exposed to adverse environmental conditions.

Work Environment: Office, non-manual work; the worker is not substantially exposed to adverse environmental conditions.

BENEFITS:

• Annual profit-sharing bonus

• Medical, dental, vision for employees

• Company-funded retirement plan - no cost to employee

• Paid holidays

• Paid time off

• Flex remote arrangements (work 1-2 days/week from home)

• Tuition Assistance

• Employee discount