QA Analyst, Vault / KDE, Keeper Security, Inc., IL, US

Keeper Security is hiring a motivated and detail-oriented QA Analyst to join our Vault and Desktop team. This is a 100% remote position, with the opportunity to work a hybrid schedule for candidates based in the El Dorado Hills, CA or Chicago, IL metro area.

Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations, globally. Keeper is published in 21 languages and is sold in over 120 countries. Join one of the fastest-growing cybersecurity companies and help us maintain and improve the quality of the product delivered to our customers.

About Keeper

Keeper Security is transforming cybersecurity for people and organizations around the world. Keeper’s affordable and easy-to-use solutions are built on a foundation of zero-trust and zero-knowledge security to protect every user on every device. Our award-winning, zero-trust, privileged access management platform deploys in minutes and seamlessly integrates with any tech stack and identity application to provide visibility, security, control, reporting and compliance across an entire enterprise. Trusted by millions of individuals and thousands of organizations, Keeper is an innovator of best-in-class password management, secrets management, privileged access, secure remote access and encrypted messaging. Learn more at KeeperSecurity.com.

About the Role

As a QA Analyst on the Vault team, you will be responsible for ensuring the quality and reliability of Keeper’s Vault application, a core component of our password management and secure storage solutions. This role will focus on functional testing, user interface (UI) testing, and manual testing of both mobile and web applications. You will work closely with the development and product teams to identify bugs, report defects, and ensure our Vault products meet high-quality standards. This entry-level position is ideal for someone eager to learn, with an eye for detail and a passion for helping deliver reliable, secure applications.

Responsibilities

• Perform manual testing of the Keeper Vault application, including both web and mobile versions, ensuring functionality and security standards are met.
• Test new features, bug fixes, and updates to verify correct operation and identify potential issues.
• Collaborate with the development team to understand requirements and assist in determining test case scenarios.
• Report and track defects in Jira, ensuring thorough documentation and clear communication of issues.
• Execute test plans and document testing activities, ensuring complete test coverage.
• Perform basic usability testing, ensuring that the application meets user expectations and provides an intuitive user experience.
• Support the QA team in identifying improvements to the testing process and overall product quality.