Product Manager (Telco), Volton, GR

Volton Hellenic Energy SA is a Greek company that is dynamically active and is rapidly increasing its capacity in the field of Electricity Supply and Trading, in the Gas Energy Sector and in the field of Telecommunications (through Orizon).

By offering reliable services that meet the ever-growing energy needs of businesses and households, Volton aims to build solid and trustful relationships with its customers. The company's ambition is to become one of the most important companies in the industry and remain at the forefront of developments as the first multiservice provider combining Electricity, Natural Gas and Telecommunications.

As part of its development, Volton strengthens its human resources in Athens and seeks for a Telco Product Manager to contribute to the growth of its Telecom Products.

 Responsibilities

• Support the design, development, and management of Telecommunications product portfolio
• Responsible for the development and implementation of core product strategic roadmap in order to fulfill company objectives
• Monitor market developments related to Telecommunications competition landscape (Greece & Europe) for products and services
• Analyze customer needs to develop successful propositions
• Support and monitor go-to-market strategies and tactics that bring competitive advantages
• Responsible for the development and implementation of product portfolio for new segments
• Assist in the preparation of product related financial analyses/business cases  
• Participate in User Acceptance Tests (UATs) to ensure the implementation fits segment needs
• Create reports and presentations on the results of the products under responsibility, analyze them, and propose improvement actions
• Collaborate with various departments for product launches (Legal, Operations, Marcomms, Sales, CX, IT, Technical etc.)
• Provide guidance to customer care teams, ensuring exceptional experience for our customers
• Act as an ambassador of the products within the organization