Part-time Title and Billing Administrator, Duke Chevrolet GMC, VA, US

Responsibilities

• Efficiently process deals as they are received from the finance department, ensuring a seamless workflow.
  • Diligently verify that all necessary paperwork accompanying the deals is complete and accurate.
  • Carefully confirm that all new units are promptly reported and recorded.
  • Apply for incentives - verify all forms are in deal
  • Verify DP is received
  • Accurately post each deal to the General Ledger (GL)
• Handle both in-state and out-of-state DMV paperwork through the VITU software, facilitating smooth vehicle registrations.
• Process warranty cancellations promptly, ensuring customer satisfaction.
• Pay off the floor plan daily for sold units based on analysis
• Floor all trades and purchase units
• Reconcile floor plan reports to the schedule and correct errors
• Process incoming titles and scan them into the system
• Clean all deal-related schedules
• Efficiently process any deal refunds, responding swiftly to customer needs.
• Serve as a backup to the receptionist by operating the switchboard telephone system, ensuring calls are directed promptly.
• Assist managers with various clerical duties as needed, providing support to enhance team efficiency
• Be friendly, professional, courteous, and efficient when working with all customers and employees
• Remain adaptable and ready for additional assignments that may arise in the future.

Qualifications

Candidates must have at least one year of experience in the titling process, demonstrating a solid understanding of documentation and regulatory requirements. Proficiency in the Microsoft Office suite, particularly Word and Excel, is advantageous, as is familiarity with the Dealer Track DMS (Dealer Management System). Strong communication skills are essential for effectively conveying customers' interests and needs to management and sales personnel. Additionally, a professional personal appearance is important, reflecting the organization’s commitment to quality service.

What We Offer

• Medical and Dental
• 401K Plan
• Paid time off and vacation
• Growth opportunities
• Paid Training
• Employee vehicle purchase plans
• Family owned and operated
• Long term job security
• Health and wellness
• Flexible Work Schedule
• Saturday Lunches
• Discounts on products and services