Operations Executive (JR102063), Clarion Events, GB

Job Description

At Clarion, our people are at the absolute heart of what we do. We’re proud that our core values of PASSION, CARE, IMAGINATION, and TRUST define the way we carry out our work across all of our exhibitions and conferences.

If you share our values and want to be a part of a successful, dynamic, and creative global business then we want to hear from you.

About Us:

Headquartered in London, Clarion is a truly international business, with a portfolio of events and media brands across a range of vertical markets.  We have employees based in offices worldwide who specialise in delivering first class marketing, networking, and information solutions in high value sectors, both in mature and emerging geographies.

We organise both live and digital events every year, attracting buyers with spending and decision-making power, seeking solutions and innovations to help move their businesses forward. Putting them in contact with the providers of these solutions, and with each other, is our overriding objective, always.

The Opportunity:

We have an exciting opportunity to join the Confex Operations team as an Operations Executive.

This role will primarily focus on organising exclusive summits in collaboration with the Connexa team, supporting across three key portfolios. It’s a great chance to be part of a dynamic team, working on high quality, targeted events that make a real impact.

Key Responsibilities:

  • Organise small sized events including conferences, tabletop exhibitions, dinners and other meetings from conception to completion with guidance and support of a manager.
  • Work as part of a team delivering the operations for medium/ large conferences and exhibitions, supporting on various key tasks with guidance and support of a manager.
  • Support with the running of virtual events, platform set up, speaker liaison, design features and live stream coordination.
  • Manage exhibitor and sponsor logistics to ensure all sponsor and exhibitor packages are fulfilled as sold by the portfolios.
  • Production and timely communication of correct and detailed technical manuals for exhibitors with support of manager.
  • Send speaker communications and manage all speaker requirements to ensure that the conference programmes run smoothly.
  • Arrange travel and accommodation for staff and speakers within a pre-set budget.
  • Respond quickly and calmly to requests from speakers, sponsors and exhibitors’ pre-event and onsite.
  • Work closely with the Portfolio Directors, Producers, the project team and other Operations team members to seamlessly deliver the event.
  • Manage the costs, prepare and report event budgets including raising purchase orders, obtaining final costs and signing off invoices with manager support.
  • Manage suppliers and orders for all event signage, AV, venue, catering, sponsored items with manager guidance.
  • Develop a thorough understanding of health & safety principles and ensuring all parties are in compliance. Assist with all show health & safety related documentation and constantly look to improve knowledge and experience in this area.
  • Assist the Operations team with any other ad hoc tasks as required and administration tasks as required by the Manager or Head of Operations.
  • Demonstrate clear and effective communication of ideas and processes.
  • Methodical filing and record keeping.
  • Post show evaluation and development.
  • Available to travel worldwide.
  • Attend training courses as directed by Line Manager.
  • Collaborate with other operations teams across the business and take part in working groups.
  • Build strong relationships with our customers and deliver great customer service when dealing with exhibitors and delegates. 
  • At all times representing Clarion Events in a Professional Manner.
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