Manager, eDiscovery Data Analytics, Consilio LLC, US

Overview

The Data Analytics Manager, Transactional Focus must be skilled and experienced in the management of employees, have a deep understanding of all transactional workflows and SOPs, be adept in delegating work, and be able to handle complex consulting work without oversight. Managers are adept in using a variety of tools, including Relativity, Brainspace, and Consilio proprietary tools and in synthesizing knowledge about such tools for DA employee development and continued education.

Responsibilities

Essential Characteristics:

• Attention to detail
• Thrive in a collaborative team of independent contributors
• Question irregularities and investigate to validate data and outcomes
• Balance independent investigation with limitations in asking for assistance
• Drive to push skillset forward by learning and testing new tasks
• Thrive on providing accurate and unimpeachable results consistently
• Thrive in fast paced environment requiring status updates and communication

Essential Responsibilities:

• Personnel Management
  • Support direct reports including 1x1s, mid-year and end of year reviews, facilitating, monitoring and tracking learning opportunities, managing time off and providing assistancefor coverage
  • Ensure colleagues uphold True North and DA Team Core Values; celebrate individual employee and group contributions and wins
  • Coordinate escalations related to work performed by direct reports
  • Assist with onboarding transactional employees
  • Own and co-own leadership/management initiatives
• Work Product Management
  • Manage Ticket Board and oversee employees selected to assist in Ticket Board management
  • Coordinate ticket QC
  • Monitor ticket escalation and coordinate assignment of pertinent tickets; respond and engage to ticket related escalations
  • Track trends of ticket ownership and areas of expertise across transactional team
  • Lead adoption of new queue platforms such as Service Now
  • Work closely with Review and Project management teams to offer and hear feedback re: areas of improvement or efficiencies
  • Understand and consider the business impact of analytics transactional tasks
  • Exhibit deep understanding of Consilio DA services SOPs and be available to answer questions from team members and external teams
  • Work closely with transactional counterpart (Odin or Vali) to promote consistency of delivery, team training, round the clock handoff cycles, etc.
  • Manage complex consulting projects with minimal oversight

Additional Responsibilities/Details:

• Display leadership and contribute to positive team culture
• Attend and contribute to Team Lead and full team meetings
• Take ownership of large-scale projects, from beginning to end including Technology Assisted Review projects
• Communicate with clients and/or outside counsel to present analytics results, explore project needs, and formulate solutions to project issues
• Display extensive knowledge on Relativity’s UI, and the concept, machine learning, and search capabilities for several tools
• Advise Legal Review Team Lead on incorporation of transactional tools into workflows
• Monitor, report, and interpret data trends to the Legal Review Team Lead and client’s legal team

Qualifications

Minimum Education Requirements:

• J.D., Paralegal Certificate, or BS in relevant field Computer Science, Information Systems, Information Retrieval Sciences, among others), or equivalent

Minimum Experience Requirements:

• 6 years

Other Requirements:

• Extensive experience in people management, analytics workflows, and Relativity UI
• Proven work experience in the eDiscovery industry
• Extensive knowledge of the Microsoft Suite
• Industry certifications

Data Analytics Team Core Values

• ExpertiseWe exemplify mastery + curiosity + accuracy and demonstrate knowledge across tools and workflows.
• ConsultationEndeavor to understand goals and proactively articulate workflows and methods to achieve those goals.
• ReliabilityDeliver output accurately, timely, and consistently
• CuriosityExemplify interest and care in independent through, digging in before requesting assistance
• TeamworkBe accountable to team, colleagues, and clients; act as mentors to others; volunteer to help team members balance workfloads.

Consilio’s True North Values

• ExcellenceWe strive to make every client our advocate
• PassionWe DO because we CARE
• CollaborationWe win together through teamwork and communication
• AgilityWe flex, adapt and embrace change
• PeopleWe value, respect and invest in our teammates
• VisionWe create clarity of purpose and a clear path forward

Consilio, LLC is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.