IT Resource Manager, Associated Bank, NA, US

Job Description

At Associated Bank we strive to create an inclusive culture where different perspectives are valued and recognized as strengths critical to our success. If you thrive in an environment where your growth and development are encouraged and supported, then Associated Bank may be the right place for you.

Associated Bank requires you to directly represent yourself and your own experiences during the recruiting and hiring process. Associated Bank conducts a thorough background check on all new hires.

The IT Resource Manager manages a team of resources that assist Technical Product Owners in meeting their staffing needs based on defined goals and objectives. This allows Technical Product Owners to focus on operational and strategic planning and business relationships, and it enables the IT Resource Manager a dedicated focus to the sourcing of key resources driven by business need. They utilize data-driven strategies to acquire, build, develop, and deploy IT resources devoted to delivering technologies and products leveraged across the organization. Responsible for advocating and building a culture of accountability, ownership, innovation and continuous learning, as well as talent strategy and career pathing.

This person will manage a team of resources that assist Technical Product Owners in meeting their staffing needs based on defined goals and objectives. This allows Technical Product Owners to focus on operational and strategic planning and business relationships, and it enables the IT Resource Manager to have a dedicated focus on the sourcing of key resources driven by business needs. They utilize data-driven strategies to acquire, build, develop, and deploy IT resources devoted to delivering technologies and products leveraged across the organization. Responsible for advocating and building a culture of accountability, ownership, and innovation.

Responsibilities

  • Serves as direct supervisor for IT resources within the specified area of responsibility. Maintains an appropriately sized and skilled resource pool, and deploys resources into the organization; aligning the right resource to the right team within budget and financial targets. Identifies resource swapping opportunities to aid in the delivery of business value. Monitors resource utilization and workload, reallocating resources, adjusting goals, or assigning additional resources.
  • Manages, supports, advocates for, and retains existing resources. Develops resources utilizing coaching, continuous feedback, 1:1s, and goal setting. Identifies and provides specific opportunities for growth, investment, and development of professional craftsmanship. Establishes clearly defined metrics and key agility indicators; keeps track of individual and team progress.
  • Engages, builds relationships, and fosters trust with Technical Product Owners. Identifies and resolves conflict, project issues, resource productivity, and performance concerns quickly and efficiently.
  • Develops recruiting capability in partnership with an identified talent acquisition partner that enables IT, within the specified area of responsibility, to forecast, source, acquire, and develop top-tier resources to maximize the delivery of business value. Conducts new hire interviews, facilitates hiring decisions, and builds relationships with sourcing partners.
  • Works closely with the Director of Technology Advancement & Outreach and cross-functional partners to broaden channels for IT resource hiring, leveraging various platforms and external programs to identify candidates and maintain a healthy pipeline of candidates. Designs and implements short- and long-term recruitment strategies and sourcing techniques. Actively participates in resource-related initiatives, special projects, and events.
  • Collaborates with the Director of Technology Advancement & Outreach in the development and management of technical skills development programs.

Requirements:

Education

  • Bachelor’s Degree in Business or an equivalent combination of education and experience (Required)
  • Bachelor’s Degree in Information Technology or an equivalent combination of education and experience (Required)

Experience

  • 4–7 years in Business, IT, and/or Human Resources (Required)
  • 4–7 years in Leadership (Required)

In addition to core traditional benefits, we take pride in offering benefits for every stage of life. 

  • Retirement savings including both 401(k) and Pension plans. 

  • Paid time off to volunteer in your community. 

  • Opportunities to connect with others through our diversity-focused Colleague Resource Groups. 

  • Competitive salaries with professional development and advancement opportunities. 

  • Bonus benefits including well-being programs and incentives, parental leave, an employee stock purchase plan, military benefits and much more.  

  • Personal banking, loan, investment and insurance benefits. 

Associated Bank serves more than 120 communities throughout Wisconsin, Illinois, Minnesota, and Missouri and we consider our colleagues critical to our continued success. See why our colleagues continually vote us a best place to work in the Midwest. Join our community on Facebook, LinkedIn and X.

Compliance Statement

Associated Bank is an equal opportunity employer committed to creating a diverse workforce. We support a work environment where colleagues are respected and given the opportunity to perform to their fullest potential. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.

Fully complies with all applicable enterprise policies and procedures. Acts in compliance with all applicable laws and regulations as outlined in training materials, including but not limited to Bank Secrecy Act. Responsible for reporting suspicious activity to Financial Intelligence. Responsible to report all customer complaints as prescribed and procedure violations to management or HR.

Responsible to report ethical concerns as needed to Associated Bank’s anonymous Ethics Hotline.

Associated Bank provides additional assistance throughout the application, interview and hiring process. Please contact leavesandaccommodations@associatedbank.com if you need an accommodation at any time during the process.

Associated Banc-Corp participates in the E-Verify Program. E-Verify Notice English or Spanish. Know Your Right to Work English or Spanish.

Associated Bank is Pay Transparency compliant.

The pay range represents anticipated base pay for this role. Actual pay may vary based on factors including, but not limited to, work location, skills, experience, education, and qualifications for the role.

$94,360.00 - $161,760.00 per year
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