About The Role
The Global Sales Operations Lead plays a mission-critical role in ensuring Uber's sales engine runs effectively throughout the fiscal year. This leader is responsible for executing core sales operating cadences, such as pipeline management, forecasting, top deal tracking, and quarterly business reviews. They partner closely with Sales, Strategy, Finance, and Product stakeholders to ensure regional sales teams are on track to deliver their commercial goals.
As the connective tissue between global strategy and field execution, you will lead a virtual global sales operations community within Edge-aligned teams, ensuring consistent standards, best practices, and operational mechanisms across regions. This role demands operational rigor, stakeholder leadership, and the ability to drive outcomes through cross-functional influence.
What You'll Do
Sales Operating Cadence
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Define, manage, and evolve Uber's global sales cadences, including forecasting, pipeline health reviews, top deal tracking, and commercial business reviews (MBRs)
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Partner with Edge Sales Ops teams to ensure local adaptations are rooted in global standards and are executed with consistency
Performance Monitoring & Forecasting
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Develop and standardize sales dashboards and operational reports to help leadership monitor seller performance and overall business health
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Run monthly and quarterly forecast cycles in collaboration with Strategic Finance and Sales leaders
Top Deal & Pipeline Support
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Track progress against strategic opportunities, providing timely insights and escalation paths for top deals globally
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Define the rules of engagement and support processes that align teams around consistent seller workflows and handoffs
Global Coordination & Stakeholder Alignment
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Facilitate knowledge-sharing, collaboration, and alignment among Edge Sales Ops teams across mega-regions
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Partner closely with Finance, GTM Strategy, and Systems & Tools teams to evolve the operating model and underlying tech stack
Process Innovation & Tooling:
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Lead continuous improvement of operational processes and tooling, leveraging automation and systems integration
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Pilot new initiatives with Edge partners and define rollout plans for global scaling
Leadership Capabilities:
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Proven ability to operate in matrixed orgs and influence without authority
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Defines operational mandates and aligns global teams to common rhythms
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Operates with a high degree of independence in solving diverse and ambiguous problems
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Leads with influence across cross-functional partners and Edge teams globally
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Applies judgment to balance central standards with regional business needs
Basic Qualifications:
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6+ years' experience in Sales Operations, Business Operations, Strategy, or related GTM functions
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2+ years' experience managing complex forecast processes and operational cadences in a global organization
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Advanced proficiency in Salesforce
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Proficiency with BI and analytics tools such as SQL, Tableau or similar; specifically using to support pipeline analytics
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Experience supporting global sales initiatives
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Experience directly owning global sales forecasting
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Bachelors Degree
Preferred Qualifications:
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8+ years experience managing complex forecast processes and operational cadences in a global organization
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5+ years experience with CRM platforms (e.g., Salesforce), BI tools (e.g., Tableau), and pipeline analytics
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Experience in high-growth tech, enterprise software, or marketplace businesses
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Strong understanding of GTM structure and commercial teams
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MBA or equivalent in Business, Operations, or a related field
For Chicago, IL-based roles: The base salary range for this role is USD$167,000 per year - USD$186,000 per year. For New York, NY-based roles: The base salary range for this role is USD$186,000 per year - USD$207,000 per year. For San Francisco, CA-based roles: The base salary range for this role is USD$186,000 per year - USD$207,000 per year. For Seattle, WA-based roles: The base salary range for this role is USD$167,000 per year - USD$186,000 per year. For all US locations, you will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. You will also be eligible for various benefits. More details can be found at the following link https://www.uber.com/careers/benefits., For Chicago, IL-based roles: The base salary range for this role is USD$167,000 per year - USD$186,000 per year. For New York, NY-based roles: The base salary range for this role is USD$186,000 per year - USD$207,000 per year. For San Francisco, CA-based roles: The base salary range for this role is USD$186,000 per year - USD$207,000 per year. For Seattle, WA-based roles: The base salary range for this role is USD$167,000 per year - USD$186,000 per year. For all US locations, you will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. You will also be eligible for various benefits. More details can be found at the following link https://www.uber.com/careers/benefits.