Generative AI Technical Writing/Training Specialist, accentedge, LLC, IL, US

About accentedge

 At accentedge, we are committed to developing AI-driven solutions that empower businesses and transform industries. As we continue expanding, we are looking for a Generative AI Technical Writing/Training Specialist who can bridge the gap between complex AI technologies and their end users through clear, engaging, and accessible documentation and training resources.

Role Overview

 The Generative AI Technical Writing/Training Specialist will be responsible for simplifying technical details about generative AI utilities, tools, and workflows into comprehensible documentation and training materials. This role requires exceptional communication skills, creativity, and technical understanding to educate internal teams and clients effectively.

Key Responsibilities

• Convey complex technical processes of AI solutions in simple, clear terms to various audiences (technical and non-technical personnel).
• Develop comprehensive user guides, technical documentation, and training materials for generative AI systems and utilities.
• Leverage multiple media formats—visuals, audio, and text—to create engaging documentation and educational resources.
• Collaborate with developers, engineers, and subject matter experts to gather insights and ensure accuracy in documentation.
• Train internal teams and external stakeholders on the use, integration, and optimization of generative AI solutions.
• Create FAQs, troubleshooting guides, and other resources to support end users.
• Continuously update and refine documentation based on feedback, product updates, and evolving AI systems.
• Organize and facilitate workshops, webinars, and training sessions to enhance adoption and understanding of AI tools.
• Ensure all documentation aligns with company branding, tone, and accessibility standards.