Full-Time Center Associate, The UPS Store, OK, US

The Center Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry.

The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time.

What You'll Do:

• Greet customers warmly and determine their needs.
• Provide accurate information about UPS products and services, including shipping, printing, mailbox rentals, and other offerings.
• Efficiently process customer transactions using our point-of-sale system.
• Carefully package items for shipment according to UPS guidelines.
• Operate and maintain store equipment, such as copiers, printers, and binding machines.
• Sort and distribute mail and packages accurately.
• Maintain a clean, organized, and presentable store environment.
• Assist with inventory management and restocking of supplies.
• Answer phone calls professionally and handle customer inquiries.
• Work collaboratively with the store team to achieve goals.
• Other duties and tasks as assigned.

What We're Looking For:

• Must be 18 years of age or older.
• A friendly and outgoing personality with a passion for customer service.
• Excellent communication and interpersonal skills.
• Strong attention to detail and accuracy.
• Ability to multitask and work efficiently in a fast-paced environment.
• Basic computer skills and comfort using point-of-sale systems.
• Reliability and a strong work ethic.
• Ability to lift packages up to 50 lbs occasionally.
• High school diploma or equivalent.
• Previous retail or customer service experience is required – we're willing to train the right candidate!
• Availability to work 40 hours per week, including evenings and weekends, is required.

What We Offer:

• A positive and supportive work environment.
• Valuable experience in the retail and logistics industry.
• Opportunity to develop customer service and communication skills.
• Flexible part-time hours (typically evenings and weekends).
• Competitive hourly wage of $14.00/hr.
• Potential for growth within the company.
• Employee discounts on UPS services and products.

The UPS Store in Edmond, OK, is here to help individuals and small businesses by offering a wide range of products and services. We are locally owned and operated, and conveniently located at 3126 S BOULEVARD EDMOND,OK 73013Our store hours are M-F, 8:30 am—6:30 pm; Saturday, 9 am—5 pm; and Sunday, 10 am -3 pm. We do not offer any health insurance, retirement plans, or PTO/ sick pay for this position. WE OFFER TIME AND A HALF ON SUNDAYS HOURS IF YOU'RE SCHEDULED.