Executive Assistant, Commonwealth Bank of Australia, AU

At CommBank we are proud to build a brighter future for all

The Commonwealth Bank of Australia (Bank) is Australia's leading provider of integrated financial services. They are committed to continuously improving governance practices and ensuring that they are aligned with business, stakeholders and customers’ needs.

The Customer Channel and Data team at Commbank is responsible for the delivery of key strategic priorities across all customer segments and products of the Business Bank.

See yourself in our team

The Ai CoE’s (AiCE) mission is enabling the accelerated delivery of exceptional customer experiences, deeper valuable relationships, increased scale and productivity, and profitable business outcomes with Ai.

The Advanced Analytics and Data (AAD) chapter-led teams' partner with the Business Product Houses to provide enhanced customer experience through delivery of Next Best Conversations & Hyper personalisation, building leading analytical solutions / a robust suite of business and regulatory dashboards to gain deeper insights into customer behaviour, drive business growth and provide frontline efficiencies.

The role will be primarily responsible for providing efficient, professional delivery of business and administrative support to two General Managers (GM).

Do work that matters

As an Executive Assistant within the AiCE and AAD teams, you will support both GMs and provide assistance to their teams on a regular basis. You will be responsible for managing day to day activity, organise travel and HR support, coordinate events, provide assistance with planning, and manage actions and issues closure on behalf of the leadership team. You will coordinate with other EAs within the team on a regular basis.

We are looking for someone who is truly passionate about creating an exceptional team culture, by fostering a positive and inclusive team environment and role modelling core values & behaviours.

Some of the key areas you will add value include:

• Operational Excellence & Leadership Support
• Culture & Communication Champion
• Team Enablement & Collaboration

We’re interested in hearing from people who will aspire to

• Provide efficient and professional delivery of administrative and business support
• Provide diary and inbox management – scheduling meetings, managing correspondence and ensuring an efficient use of their time
• Assist in meeting preparation, such as any packs or materials that are available for review prior to meetings
• Coordinate internal/external meetings with clients/stakeholders – including liaising with other EAs and arranging meeting room bookings
• Draft, proofread and manage communications on behalf of GM’s, including emails, announcements, newsletters and presentations
• Assist with onboarding new team members and coordinating offboarding processes, including equipment, access and documentation
• Arrange events/functions/off-sites/team building events, including catering where required
• Participate in meetings and coordinate agendas, actions and tracking
• Coordinate international and domestic travel arrangements
• Process financials, including expenses and invoices and appropriate approvals

Other qualities you may possess include

• Previous Executive Assistant experience supporting similar leadership teams
• Superior skills in Microsoft Office suite
• The ability to work in a fast-paced environment - manage workflow, priorities, work well under pressure and be flexible
• High level of pragmatic professionalism and strong communication skills – verbal and written
• Strong events, planning, prioritisation and organizational skills
• Self-motivated individual, who displays a pro-active style, has exceptional attention to detail and an inherent desire to provide excellent customer service

Working with us means

Whether you’re passionate about customer service, driven by data, or called by creativity, a career here is for you. At CommBank, we advocate and facilitate a culture of inclusion and respect, celebrating all cultures, abilities, genders, expressions of gender and sexual orientation. Read more about our commitment to inclusion and diversity on our website. 

Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive and flexible workplace. We are working hard to recruit people who represent the diversity of our customers and our society. If you're excited about this opportunity but you don't meet every single requirement, or your experience doesn't align perfectly, we still want to encourage you to send in your application. You may just be the perfect candidate for this opportunity or another within CommBank. 

At CommBank we will inspire you with work that makes a difference, surround you with talented people that respect and value each other, and empower you to grow professionally and personally. Most of all, making a positive impact for customers, communities and each other is part of our every day. 

We’re determined to make a real difference for Australia’s first peoples. We encourage all interested applicants to apply. If you’re already part of the Commonwealth Bank Group (including BankWest), you’ll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career. 

**Apply Now to live your best life, by doing your best work with us! **

Advertising End Date: 28/09/2025