Director of Operations, ICBD, CT, US

Job Description

Director of Operations – ABA Centers of Connecticut

Stamfprd, CT

 

Who We Are 

We are the nation’s fastest-growing provider of autism care, delivering high-quality Applied Behavior Analysis (ABA) therapy across a rapidly expanding footprint. Since our founding in 2020, we’ve scaled from a single clinic to nearly 70 operating areas in more than a dozen states, supported by a high-performance corporate infrastructure and data-driven decision-making.

Recognized as the #5 fastest-growing private company in America by Inc. magazine, ABA Centers of America is a self-funded, founder-led organization—a rarity in today’s healthcare landscape. We’ve achieved this growth without private equity, relying instead on operational discipline, smart capital allocation, and a relentless focus on outcomes.

Our corporate team plays a mission-critical role in this success—developing scalable systems, managing risk, and driving the analytics that power our growth. If you’re a strategic thinker who thrives in a fast-paced, purpose-driven environment, we offer a unique opportunity to help shape the future of autism care—while building on a legacy of operational excellence.

Our Origin Story 

ABA Centers of America was founded by a father whose personal journey navigating autism care for his daughter revealed deep gaps in access, consistency, and quality across the system. Determined to disrupt the status quo in the autism care field and eliminate the unacceptably long wait lists for treatment, he built a company rooted in compassion, clinical excellence, and a relentless commitment to care that makes a difference.

Recognition & Awards 

Our commitment to operational excellence, ethical leadership, and transformative care has earned our company and leadership national recognition from trusted sources, including: 

  • Inc. 5000 –5th Fastest-Growing Private Company in America
  • Financial Times – #1 on "The Americas' Fastest Growing Companies"
  • EY Entrepreneur Of The Year® U.S. Overall
  • South Florida Business Journal’s Top 100 Companies
  • Florida Trend Magazine's 500 Most Influential Business Leaders
  • Inc. Best in Business, Health Services

Leadership Opportunity

Are you an experienced business leader with expertise in financial performance? Are you eager to put your skills to work in a stable, growing company where your voice will be heard? You belong with us!

 The Director of Operations is responsible for ensuring that the daily activities of a clinic run smoothly, including monitoring and correcting processes that allow the clinic and our company to run efficiently.

What You’ll Do

  • Provide day-to-day leadership and management that mirrors the company's adopted mission and core values
  • Collaborate with leadership on the development, communication, and implementation of effective growth strategies and processes
  • Motivate and lead a high-performance clinical team
  • Act as lead "client-care officer" through direct contact with every client and stakeholder
  • Ensure proper training for team members
  • Verify adherence to the timely documentation process
  • Work with leadership to ensure compliance with accrediting and licensing bodies
  • Work alongside management to ensure company finances are in order, including approval of all department expenses and budgets 
  • Oversee and manage the safety of employees and clients
  • Conduct tours of the facility as needed
  • Stay in communication with referral sources and families
  • Collaborate with leadership on compliance and quality assurance projects
  • Maintain weekly, monthly, and quarterly reports 
  • Work with the clinical team to facilitate crisis intervention
  • Ensure adherence to medication policy and procedure
  • Work to reduce and minimize missed client services
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Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and