Director, Product Management, Consilio LLC, US

Overview

The Product Management Director will help define, execute against, and bring to market the product roadmap for our various proprietary software product applications. This role requires a keen understanding of our external clients’ and internal stakeholders’ needs combined with a deep technical understanding of our products and how they are used, to be a keystone between the business needs and product capability.  This highly technical role spans strategic thought as well as tactical programs execution.  This US-based position is remote and will report to the Senior Director, Product Management.

Responsibilities

For assigned software products, the Product Management Director will:

• Own the Product Vision. Define and evolve the product roadmap across multiple applications, aligning with business goals and market needs
• Facilitate strategy conversations and be a caretaker of the business’ product roadmap
• Harvest and curate both external client inputs and internal stakeholder inputs, and synthesize those into discrete, prioritized requirement stories
• Act as the voice of the customer turning those various inputs into coherent product requirements, and product positioning strategy
• Manage the prioritized backlog of requests, ideas, and defects - and condition each into articulated tickets that are pushed into Engineering and QA
• Define business cases, scope, market requirements, and acceptance criteria/success metrics for releases within the stated scope
• Serve as Product Owner role through agile software development processes. Partner with UI/UX design, development, data operations, architecture, QA, and IT Project Management to execute against organizational priorities
• Support cross-functional operations team readiness (training, certification) as new products and releases are brought to market
• Become a company expert on external buyers and user personas, including how they buy / use the products, buying criteria and market forces
• The ideal candidate must be a self-starter who can independently drive strategic product conversations, proactively gather and synthesize diverse inputs, and take full ownership of the product lifecycle from ideation through execution

Other Duties and Responsibilities:

• Evaluate 3rd party software providers’ technology and product messaging
• Conduct and benchmark technical and positioning competitive analysis and communicate learnings across the organization
• Generate original authored, external client- and internal stakeholder-facing featured article, selling and training content consistent with our positioning and highlighting key product features
• Understand core usage metrics of all solutions within the defined scope. Understand core business metrics such as revenue, billed and unbilled labor hours, gross margins, rework, etc.
• Support RFP/RFI responses

Qualifications

Experience and Requirements:

• Must have 10+ years of professional experience, including 8+ years of progressive experience as a product manager
• Must have a strong technical background
• Experience with SaaS, AI / Machine Learning, information governance, or electronic discovery (eDiscovery) spaces
• Must have experience in an agile software development environment in a Product Owner role with working knowledge of agile processes (preferably experience with the Scrum framework).
• Must be able to prove depth of knowledge in software development lifecycle
• Must be able to demonstrate effectiveness at writing business requirements
• Must have outstanding references
• Preference working in global operations and selling organizations

Other Requirements:

• The Product Management Director is someone who thrives amidst the challenges of a fast-paced, start-up style environment (within the larger Consilio entity) where there is perpetually more to do than time will allow. This individual will need to be comfortable with owning the responsibility to balance competing interests, formulate opinions and engage in those activities that are of top priority in that moment.
• This person will also need to exhibit a spirit of innovation and has a natural eye toward how to evolve the business’ practices. This person must possess an entrepreneurial thread and must be comfortable pushing the boundaries beyond what has been historically done, and what others may be doing.
• The Product Management Director will be a positive change agent. Innovation comes with a responsibility to educate, convince, and drive adoption of new tools/technology and approaches.  Thus, this individual will be a tireless agent of evolution as a champion for the new capabilities created through the software development engine. You are a strategic and highly progressive thinker with the ability to rapidly deliver quality analysis, content, and other deliverables when needed
• Must demonstrate ownership of their product(s) and product domain(s) by speaking up promptly as the owner and authority in public forums – meetings and email/chat threads.
• Must be excellent at prioritizing work to that which is most meaningful and impactful to our business
• Must show exceptional partnering skills, demonstrate ability to influence and facilitate change in a global organization
• Must exhibit comfort demoing product and presenting in front of discerning external and internal audiences
• Ability to rapidly master the understanding of complex markets and products
• Must exhibit excellent communication and collaboration skills
• Must be comfortable and poised when speaking with a variety of internal and external client stakeholders, at various levels of seniority
• Must be able to assemble disparate data points into a unified, cogent vision of how the business ought to proceed
• Strong project management and organizational skills. Capable of balancing multiple projects and goals. Detail orientation where it matters.
• Must show agility; as business needs change, so too must priorities and direction – to this role will require a general comfort with ambiguity and vagaries that are natural within our business
• Must be accountable to the business for delivering excellent work-product to the business, winning advocacy both internally and externally for the growth initiatives this role will champion
• Must show a high level of professionalism

Location:

• This is a remote position within the continental US; on-camera presence required for most virtual meetings
• Must be able to travel up to 5% to Consilio offices, client meetings, events, or trade association events around the world

Consilio’s True North Values

Excellence - We strive to make every client our advocate

Passion - We DO because we CARE

Collaboration - We win together through teamwork and communication

Agility - We flex, adapt, and embrace change

People - We value, respect, and invest in our teammates

Vision - We create clarity of purpose and a clear path forward