DevOps Engineer, LifeMD, NY, US

About us:

LifeMD is a leading digital healthcare company committed to expanding access to virtual care, pharmacy services, and diagnostics by making them more affordable and convenient for all. Focused on both treatment and prevention, our unique care model is designed to optimize the patient experience and improve outcomes across more than 200 health concerns.

To support our expanding patient base, LifeMD leverages a vertically-integrated, proprietary digital care platform, a 50-state affiliated medical group, a 22,500-square-foot affiliated pharmacy, and a U.S.-based patient care center. Our company — with offices in New York City; Greenville, SC; and Huntington Beach, CA — is powered by a dynamic team of passionate professionals. From clinicians and technologists to creatives and analysts, we're united by a shared mission to revolutionize healthcare. Employees enjoy a collaborative and inclusive work environment, hybrid work culture, and numerous opportunities for growth. Want your work to matter? Join us in building a future of accessible, innovative, and compassionate care.

About the role:

LifeMD is seeking a highly motivated and experienced DevOps Engineer to join our dynamic Technology team. This individual will serve as a critical link between software development and IT operations, playing a pivotal role in designing, implementing, and maintaining automated processes for software delivery, infrastructure management, and system monitoring. The primary objective is to accelerate our release cycles, enhance system stability, and improve overall operational efficiency across our diverse cloud infrastructure, all while strictly adhering to stringent healthcare industry compliance standards, including HIPAA and SOX.

Responsibilities:

• Design, implement, and manage scalable, secure, and cost-effective cloud infrastructure primarily on AWS using Terraform
• Develop and version control Terraform modules for automated provisioning, updating, and de-provisioning of cloud resources (e.g., EC2, S3, RDS, VPC, Lambda in AWS)
• Design, build, and optimize automated CI/CD pipelines using GitHub Actions for various applications and microservices
• Integrate automated testing, static code analysis, security scanning, and deployment steps into CI/CD workflows for high quality and secure releases
• Implement, configure, and maintain comprehensive monitoring, logging, and alerting solutions (e.g., AWS CloudWatch, Datadog) for all environments
• Develop custom dashboards, metrics, and alerts for real-time visibility into system health, performance, and security events
• Proactively analyze logs and metrics to identify potential bottlenecks and issues
• Participate in on-call rotations to swiftly respond to and resolve critical incidents, ensuring high service availability
• Automate repetitive operational tasks, system configurations, and deployment processes using Python and Bash to enhance efficiency

Requirements

Basic Qualifications:

• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related technical field, or equivalent work experience
• 3+ years of progressive experience as a DevOps Engineer, Site Reliability Engineer (SRE), or similar role in a cloud-native environment
• Expert-level proficiency in AWS services (EC2, S3, RDS, VPC, Lambda, IAM, CloudWatch, etc.). Solid understanding and working knowledge of GCP, Digital Ocean, and Azure concepts and services
• Expertise in Terraform for multi-cloud infrastructure provisioning and management, including experience with state management, modules, and workspaces
• Highly skilled in using Git and GitHub for source code management, branching strategies, and pull request workflows
• Hands-on experience with implementing and managing monitoring and logging solutions (e.g., AWS CloudWatch, Datadog, ELK stack)
• Solid understanding of cloud networking concepts, including VPCs, subnets, routing tables, load balancers, DNS, and VPNs
• Strong understanding of cloud security best practices, identity and access management (IAM), security groups, network ACLs, and data protection principles
• Working knowledge of database concepts and experience with various database types (e.g., MongoDB, PostgreSQL, MySQL)
• Strong understanding and implementation of Ansible for cloud workload automations
• Hands-on experience with Linux (Ubuntu) and update/patching mechanisms

Preferred Qualifications:

• Experience in the healthcare industry or a highly regulated environment, with a demonstrable understanding of compliance requirements (e.g., HIPAA, SOC2)

• Relevant cloud certifications (e.g., AWS Certified DevOps Engineer - Professional, AWS Certified Solutions Architect - Associate/Professional)
• In-depth experience with GitHub Actions for designing, implementing, and maintaining automated build, test, and deployment pipelines. Familiarity with other CI/CD tools
• Strong proficiency in Python and Bash scripting for automation, system administration, and tool development.
• Knowledge of Node.js or PHP
• Experience with Docker for containerizing applications. Familiarity with container orchestration platforms (e.g., Kubernetes, AWS ECS)
• Exceptional problem-solving and analytical skills with a proactive approach to identifying and resolving complex technical issues
• Excellent communication and interpersonal skills, capable of effectively collaborating with diverse cross-functional teams (developers, QA, product, security)
• Strong sense of ownership, accountability, and ability to work independently while also being a strong team player
• A continuous learning mindset, staying updated with emerging technologies, industry trends, and best practices in the DevOps space
• Meticulous attention to detail and strong documentation skills

Benefits

• Salary Range: $130,000-$140,000
• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Unlimited PTO Policy
• Paid Holidays
• Short Term & Long Term Disability
• Training & Development