Data Visualisation Lead, Civica, GB

We’re Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens.

Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration.

Why you will love this opportunity as Data Visualisation Lead at Civica:

Transform how data drives decision-making across an organisation that serves over 100 million citizens worldwide. You'll lead the evolution from static reports to dynamic, real-time insights that empower our leadership, product teams, and customers to make informed decisions that directly impact public services. This is your opportunity to build a world-class data storytelling function that bridges the gap between complex analytics and actionable business strategy in the rapidly growing GovTech space.

What you will do to be successful in this role:

• Design and oversee the creation of interactive dashboards, reports, and data storytelling tools that provide real-time insights across the organization
• Establish and enforce data visualisation best practices, ensuring clarity, accuracy, and user engagement across all data communications
• Modernise data presentation to executives, the board, and stakeholders through interactive, high-impact dashboards that enhance decision-making and operational efficiency
• Create a comprehensive data storytelling framework that enhances user understanding and engagement with analytics across internal and external audiences
• Collaborate with marketing, product, and analytics teams to translate complex insights into digestible, visually compelling narratives
• Partner with product and engineering teams to integrate visualisation capabilities into our SaaS products, directly enhancing customer experience for public sector clients
• Work closely with the Data Analytics team on product reporting, ensuring our solutions provide maximum value to government and public service organizations
• Develop high-impact data presentations, reports, and interactive content for C-suite executives, board members, and key stakeholders
• Train teams on effective storytelling techniques, establishing best practices for data communication company-wide
• Champion a data-driven culture by ensuring teams have the tools and knowledge to interpret and communicate insights effectively