Job Description

To design and implement appropriate and sustainable solutions through understanding of customer needs and in addition ensure collaboration across various segments, business units and product houses

Are you someone who can:

• Manage costs / expenses within approved budget to achieve cost efficiencies
• Deliver exceptional service that exceeds customers expectations through  proactive, innovative and appropriate solutions
• Take ownership and accountability for the issues assigned or undertaken and communicate effectively with the Business by working closely with the SME to ensure best practices.
• Conduct client focus groups including work study analysis in order to derive a clear understanding of client user needs and requirements from a process point of view and work diligently with technical team to translate business requirements
• Operational workflow analysis and design of business processes (business process modelling) to simplify and streamline existing processes.
• Comply with governance in terms of legislative and audit requirements
• Provide new feature pilot support if products are tested for implementation
• Conduct monthly uploading of data and extraction and store reports.
• Manage own development to increase own competencies
• Re-engineer the development, education and automation of processes to assist in the transfer of knowledge.

The ideal candidate will have:

• Relevant BCom
• 1-3 years' operations experience

Skills Required:

• Business Collaboration
• Business Requirement Analysis
• Customer Needs analysis
• Design implementation
• System implementation
• Solution Design

Job Details

Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.

22/09/25