Content Specialist, Etraveli Group, GR

Who we are

Etraveli Group is the globally leading company for tech solutions and fulfillment capabilities for online sales of flights. We are here to solve complexity, by connecting millions of flights and travelers across the globe. We hold consumer online travel agency brands like Mytrip, GoToGate & Flight Network and serve Booking.com with flights. Etraveli Group has also established strategic partnerships with companies like Skyscanner, Google Flights, TUI, etc.

Every day we strive to make the world smaller for our customers and bigger for our people. Our diverse team of more than 3200 passionate professionals is what makes us the industry’s tech wonder and the best in the world at what we do. Our major offices are in Sweden (HQ), Greece, India, Canada, Poland and Uruguay.

With the Greek office being one of the largest, hosting around 650 employees working from the center of Athens for the rest of the world.

Join us and start as a Content Specialist in the Content team within our Customer Services department!

Position Summary

Everyone looks forward to their next trip — whether for vacation, business, or visiting loved ones. Booking tickets, packing bags, and heading to a dream destination is always exciting. To make this experience just as engaging online as it is in real life, we’re looking for a Content Specialist who can craft compelling content for our travelers. If you're passionate about creating engaging content, thrive in multicultural environments, and want to elevate the user experience for our customers, this could be your opportunity.

This position is part of the Content team within our Customer Services department, where we manage customer-facing digital communication channels and branding. By streamlining processes across our websites, app, and digital campaigns, we focus on driving growth and creating impactful local content experiences.

The ideal candidate has a passion for words and a keen eye for improving the digital user experience. 

This role is based in our Athens office.

Responsibilities

• Craft engaging, accessible, and on-brand copy for a multi-brand business across a variety of diverse channels, including CRM, websites, blogs, and digital marketing campaigns that resonates with our target audience.

• Ensure all content is clear, high-quality, and error-free, even under tight deadlines or in fast-changing situations
• Work closely with eCommerce, UI/UX, and other stakeholders to deliver unified customer experiences that strengthen engagement and drive conversions
• Collaborate closely with designers, stakeholders, and fellow content specialists to create a seamless user journey
• Elevate the UX and UI through compelling marketing copy
• Partner with LSPs and freelancers to deliver high-quality multilingual content, adapting messaging for different markets and cultures while maintaining a consistent brand voice
• Manage content across CMS platforms, ensuring consistency, accuracy, and timely updates across all digital touchpoints
• As our priorities evolve, you may be involved in additional tasks that contribute to our shared goals.