Clinic Administrator -(Hybrid 1-2 days on site), Dane Street, LLC, WA, US

Job Summary

Responsible for maintaining our local clinic(s), receipt of new cases and ensuring proper system

drafting and setup. Clinic administration includes opening and closing the clinic for the day, ensuring

that the doctors have the equipment they need to conduct their reviews, and that all appointments are

conducted timely and efficiently. Ensure that Dane Street maintains a positive working relationship

with the IME physician panel members, Washington L&I and the claimants being examined.

This is a hybrid position that will require travel to our Bellevue clinic location and future locations, as well as work from home. Candidates from the Greater Puget Sound Region are welcome.

Dane Street’s success relies on individual and team contributions every day. We care for our

customers, each other and Dane Street. It is the responsibility for all of us to maintain a positive

working environment that promotes claimant satisfaction and results.

Major Duties & Responsibilities

• General administrative duties to support management, IME physicians and claimants in the clinic.
• Handle incoming and outgoing phone calls.
• Checking in claimants for appointments.
• Scheduling and reminder calls.
• Turnover exam rooms between appointments.
• Order and set up lunch for IME physicians.

• Handling Receipt of New Cases:
• Intake new cases and review/verify information and requests. Draft cases by entering information into the Dane Street system, AccessDS.
• Work with client on any information missing pertinent to processing claim.
• Sort, organize and create medical document listing - if required by client, and in line with specific special handling. 

• Assignment of Cases:
• Assign/schedule new cases to physicians for review with the appropriate physician, based on location, physician availability, specific guidelines, jurisdictional requirements and other client requirements.
• Ensure that the assigned physician has no conflict of interest with the case assignment.

• Oversight of Cases:
• Monitor, process and track cases to ensure we meet deadlines.

• Client Interaction: 
• Update clients frequently on cases in progress. 
• May communicate when there are questions on referral information to ensure proper
• documentation and information is provided to the assigned IME physician.
• Ensure proper documentation for specified cases is provided to the client.
• Other duties & special projects, as assigned and based on business needs. 
• Any other tasks assigned by the manager or supervisor.