Client Relationship Manager, Swift7 Consultants, OH, US

Company Description

About Us

At Swift 7 Consultants , we are committed to empowering future leaders through strategic business consulting and talent development. With a focus on innovation, collaboration, and performance, we help clients streamline operations and inspire growth. Our team thrives on turning challenges into opportunities and building long-term solutions for sustainable success.

Job Description

Job Description

We are seeking a Client Relationship Manager to oversee client engagements, ensure exceptional service delivery, and foster strong, long-term business relationships. The ideal candidate will be proactive, detail-oriented, and capable of identifying opportunities to enhance client satisfaction and retention.

Responsibilities

• Serve as the primary point of contact for assigned client accounts
• Develop a deep understanding of each client's business needs and goals
• Monitor and manage client satisfaction, responding to inquiries and resolving issues
• Coordinate with internal departments to deliver timely and effective solutions
• Track client interactions and maintain accurate records
• Identify growth opportunities within existing accounts
• Prepare reports on client status, feedback, and performance metrics
• Support the onboarding of new clients and provide orientation on services
  
  

Qualifications

Qualifications

• Bachelor’s degree in Business Administration, Communications, or a related field
• 2+ years of experience in client relationship management, account management, or consulting
• Excellent communication and interpersonal skills
• Strong organizational and time management abilities
• Proven problem-solving capabilities and attention to detail
• Ability to manage multiple clients and projects simultaneously
• Proficiency in Microsoft Office and CRM tools
  
  

Additional Information

Benefits

• Competitive salary: $60,000 – $65,000 per year
• Growth opportunities within the company
• Professional development and training programs
• Supportive and collaborative team environment
• Full-time, stable employment