Central Reception Agent

White Bear Mitsubishi and Volkswagen of Inver Grove

This role will support two dealerships, White Bear Mitsubishi and Volkswagen of Inver Grove, which is part of the Saint Paul Auto Group. We are looking for great people who are focused on guest communication and satisfaction, within the two dealerships. This position is central to the success and growth as this department is the first experience to the dealership. This position calls for energetic, driven and professional, growth-minded people.

Job Duties:
Answer inbound phone calls and/or respond to customer requests
Operate a multi-line phone terminal
Follow procedures for handling customer contact information
Maintain the security and confidentiality of customer information.
Demonstrate ability to quickly search and reference information from various sources such as: Mitsubishi website, Google, online search engines, portals and other sources as needed to address customer questions and purchases
Receive frequent feedback and training opportunities on performance
Other tasks or duties as determined by your supervisor

Automotive, Call Center, BDC, Business Development Center, Auto Dealer, Associate, Sales Executive, Sales Representative, Sales Rep, Sales Person, Customer Service, Experienced, Call Center, BDC, Business Development, Coordinator, Account Specialist, Service, Auto Service, Advisor,
White Bear Mitsubishi/Volkswagen of Inver Grove welcomes all applicants and is an Equal Employment Opportunity Employer. We will not discriminate against or harass any employee or applicant for employment because of race, color, creed, religion, national origin, sex, sexual orientation, disability, age, marital status, familial status, membership or activity in a local human rights commission, or status with regard to public assistance.

Job Type: Full-time
Experience: Prefer 1+ years of Customer Service