CRM Sports Executive, Campéon Gaming, GR

CRM Sports Executive

Campeόn Gaming is an innovative Greek iGaming Hub with offices in Athens, Thessaloniki, and Nicosia, boasting 7 years of expertise and a strong international presence. We stand at the forefront of the iGaming industry, delivering a world-class gaming experience through our immersive technology stack and operational services.

We are a diverse and dynamic team of over 180 Campeones, representing more than 10 nationalities from around the world. Our core philosophy, "We are our People," reflects our values of diversity, equity, inclusion, and transparency. These values have earned us recognition as one of the Best Workplaces in Europe for 2024, Best Workplaces in Greece for 2024, 2023, and 2021, and we have been certified as a Great Place to Work for 4 consecutive years.

We are also proud of ranking 6th Best Workplace for Women Hellas 2024 and 2nd Best Workplace in Tech Hellas for 2023.

Let’s start with the role

We are currently looking for a motivated CRM Sportsbook Executive who will play a key role in enhancing customer engagement and retention across our sportsbook vertical.

Responsibilities:

• Assist in planning, creating, and executing sportsbook CRM campaigns across various channels, including email, SMS, push notifications, and in-app messaging.
• Monitor and analyze campaign performance, providing actionable insights to optimize engagement, retention, and reactivation.
• Collaborate with cross-functional teams (Marketing, Product, and Data Analytics) to align CRM activities with business objectives.
• Utilize CRM tools and platforms to segment customers and personalize communications based on behavior, preferences, and betting patterns.
• Support the development of promotions and bonus offers to engage different player segments.
• Ensure timely publication of content while maintaining high-quality standards.
• Coordinate CRM campaign communications with other departments and teams to ensure consistency and alignment.
• Ensure all campaigns comply with regulatory requirements and responsible gaming guidelines.
• Stay updated with industry trends and competitor activities to identify new opportunities for growth.

Requirements:

• 1-3 years of experience in a CRM role, preferably within the iGaming industry or sportsbook vertical.
• Familiarity with CRM tools and platforms.
• Strong analytical skills with the ability to interpret data and derive actionable insights.
• Excellent communication and organizational skills.
• Proactive, detail-oriented, and eager to learn.
• Passion for sports and a solid understanding of sportsbook products is a plus.

We got you covered here:

• Competitive remuneration package &bonus scheme
• Unlimited access to Learning programs as well as funding to educational programs of your choice
• Health insurance for you and your loved ones &access to a 24/7 Support Line
• Monthly allowance for orders via the Wolt App &free drinks and snacks at the office
• Paid educational leave
• Hybrid working model
• Coverage of your public transportation expenses and gym membership
• Modern offices in the center of Athens, Thessaloniki &Nicosia
• 360 feedback for Constant personal and professional development
• Birthdays are always a day off!

Equality/Diversity/Inclusiveness

At Campeón Gaming we are proud to provide equal opportunities to everyone. We value our employees, and we welcome everyone, no matter their ethnic, cultural, or religious background, or their beliefs, family status, and sexual orientation.

We support and encourage diversity, equal rights, and inclusiveness.

Our team consists of people from different ethnicities and cultures, and we believe that this was our competitive advantage, leading our company to rapid growth. Therefore, we are committed to fostering an inclusive and friendly environment, where everyone has an opportunity to grow and develop within the company.