AI Technical Enablement Specialist, Abnormal, US

About the Role

Abnormal AI is built on the belief that AI isn’t a tool you adopt—it’s the way you work. As our first AI Enablement Specialist, you’ll help bring that belief to life across the company. 

In this role, you’ll be more than a trainer. You’ll be a trusted builder, educator, and internal catalyst—helping teams adopt AI-native habits and design smarter, faster workflows using tools like ChatGPT, Claude, Glean, and more. You’ll create practical programs that accelerate adoption, demystify AI, and give every employee a clearer path to using these tools in meaningful ways.

This is a hands-on, high-impact role at the center of our internal AI transformation. If you're deeply curious, operationally sharp, and energized by enabling others, you’ll thrive here.

What you'll do 

• Design and run hands-on training, workshops, and role-specific enablement that make AI practical and usable—starting with tools like ChatGPT, Claude, and Glean
• Create clear, engaging documentation and playbooks that help teams integrate AI into daily workflows
• Build and scale a content engine in partnership with our AI Platform team—tracking new capabilities and turning them into usable resources fast
• Model best practices and new use cases. Help others see what’s possible by showing what works
• Measure what matters. Track adoption, effectiveness, and outcomes to improve how we enable and scale AI fluency
• Partner with Content Marketing to highlight internal success stories and share how AI is changing how we work
• Continuously explore new tools and techniques—and share your findings to keep us learning and moving forward

What you'll bring

• Real examples of how you've used AI tools like ChatGPT, Claude, or Glean to change how you work
• Clear, confident communication skills—you can turn complexity into clarity across docs, decks, and live sessions
• Experience in enablement, L&D, internal comms, or similar roles focused on scaling knowledge and behavior change
• Strong facilitation skills—you’ve led workshops, coached peers, or taught new tools to cross-functional audiences
• A builder’s mindset—you’re energized by solving operational problems and designing repeatable systems
• Data fluency—you track what works, iterate fast, and care about measurable impact

Bonus to Have

• Experience with additional enterprise AI tools (e.g., Gemini, Cursor)
• Understanding of prompt engineering, custom GPTs, or agent-based AI
• Familiarity with platforms like Confluence or Notion for knowledge sharing
• Experience producing multimedia or video-based training content

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